Hi there I have just bought a copy of DK world explorer but get a message re: the sound installation and then the programm closes doen - is this becasue we are on windows xp?

http://support.selectsoft.com/products/W/LDWOREXPLJ.htm Theres 2 patchs on there try one at a time it should fix the problem.

hi,

The Software is not installed completely, so kindly uninstall the application by navigating from control panel-> Add or remove programs and reboot the machine.

once the machine turn up, then install the application as fresh copy. it should fix the issue.

Thanks,

Bharathidasann

To resolve this issue:

1. Click Start, point to Programs, point to Administrative Tools, and then click Services.
2. Double-click the service that did not start.
3. Click the Log On tab.
4. Verify that the service has not been disabled for the hardware profile that you are using. If it has, click Enable.
5. Click the General tab. Verify that the service has not been disabled in the Startup Type box. If it has, click Automatic to have it start when you start the computer.

Hello acdangerfield

I have checked on the DK Multimedia website, and these programs should be compatible with Vista.

One thing you can try is this:

1. Navigate your way to "My Computer" > "Local Disk (usually C:) > "Program Files" > and then the folder the program is stored in.

2. Right-click on the program launch icon and left-click on properties.

3. Click on the "Compatibility" tab.

4. Check the box that says "Run this program in compatibility mode for:"

5. Click on the arrow pointing down and select a previous version of Windows. I would recommend XP.

6. Click on "OK", and try to run the program again.

I hope this helps. If not, please don't hesitate to contact me.

ajblaj

http://support.selectsoft.com/products/W/LDWOREXPLJ.htm

There are two patches here...try the first. If this does not work...then apply the second. Will require a reboot.

try this, Run as Administrator and set the program EXE to Compatability Mode for XP SP2, and also, run as Administrator, do this for everything, patches included.

By magic

I thnk you'll find your solution here -
http://www.rm.com/Support/GeneralDownload.asp?cref=DWN112606&nav=0

Hope it works.

whimsical.rhythm

Issue "[1058]: The sound decompression software has not been installed properly." Description This is a known issue with the Dorling Kindersley software titles and Windows XP with service pack 1 or higher installed. Solution We have two different patches depending upon the particular software you have. If the first patch does not solve the problem, then please install the second patch.http://support.selectsoft.com/download/DKSP1.exe
http://support.selectsoft.com/download/dk-SP1fix.exe

All you have to do is carry it to your dealer and have them install there IDS scan tool and access programmable parameters in the smart junction box and turn on the feature.

Here is a copy of a broadcast message from Ford(sorry for the caps I just copied and pasted) on this:
20328 2006-2008 EXPLORER 4DR/MOUNTAINEER/2007-2008 EXPLORER SPORT TRAC - DAYTIME RUNNING LAMP ACTIVATION/DEACTIVATION
SOME 2006-2008 EXPLORER 4DR/MOUNTAINEER, AND 2007-2008 EXPLORER SPORT TRAC VEHICLES MAY HAVE CUSTOMERS THAT DESIRE TO ACTIVATE OR DEACTIVATE THE DAYTIME RUNNING LAMPS (DRL). THE FEATURE HAS BEEN ADDED TO THE IDS AND PDS SCAN TOOLS AS A PROGRAMMABLE PARAMETER. THE PROCEDURE IS TO: SELECT MODULE PROGRAMMING FROM TOOLBOX, SELECT PROGRAMMABLE PARAMETERS, EXTERIOR LIGHTS. DRL WILL BE ONE OF THE SELECTIONS WITH ENABLE/DISABLE AS OPTIONS. NOTE: THIS IS NOT A WARRANTABLE REPAIR.
EFFECTIVE DATE: 07/03/2008 -->