Question about Creative Labs Zen Touch MP3 Player

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Got stuck... Our ZEN Creative Mp3 got stuck all of a sudden..Its stuck in one song and we cannot operate it anymore..Its not responding..Any solution?

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Did you try resetting it there is a small hole on the side that you stick a pin in to reset

Posted on Jan 07, 2008


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Posted on Jan 02, 2017


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I've lost my Zen cd-software and i want to install new videos and songs to my Creative Zen mp3 it requires the software and yet I dont have the Cd anymore..waht should i do?

The software for the zen can be downloaded from the link below

Robert from Blitware

Jul 03, 2010 | Computers & Internet

1 Answer

I have a Zen Creative MP3 player w/ about 1,500 songs I don't want to lose. Lately it turns on, but won't continue to the regular menu. Just gets stuck on the "Creative" words that show in the screen....

What you need to do is plug your Creative into your computer and backing up all your songs and Try reflashing the firmware for your device you can find the latest firmware and flashing utilities from the manufacturer?s website. Make sure that you back your music up first because when you do this you are setting it back to factory settings.

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Go to the Creative support site and upgrade the old MP3 player. The new Player will sync with mediaplayer and you can install music.

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You can connect the player to PC using the USB cable and transfer the songs from the player to PC. And then format the player to get it working again.

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Creative Zen 8g Hangs up and won't reset

I also had the same problem last week where my Zen was stuck on one song. I tried resetting it umpteen times, but it always went back to that song. I connected to the computer and went under
the Creative Zen application and had to format my whole Zen. I lost everything I had, but it was unstuck and I just downloaded everything again except that song. No trouble since then. Hope this helps.

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MP3 player

if it is in warranty then replace it or if it is not then searsch for its finger touch scroller in the market

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Zen will not download anymore songs

The problem more than likely lies with windows media player. Update to the latest version.

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