Question about Kenmore 24 in. 16264 Built-in Dishwasher

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I have the same problem with dirty dishes on the top shelf and the utensil baskets

Our Kenmore 16264 is 3 years old and over the past year, the top shelf cleaning has become awful. Glasses are filthy and food particles from the bottom shelf items are stuck to anything on the top shelf. I have checked the water temp and the pressure and both are within specs. The holes in the top spray arm are not clogged from what I can see and it seems to be spinning. The detergent door is not blocked either.. Any way to run the dishwasher with the door open to insure the top arm is moving? Another issue we have is the bottom of the utensil baskets are all cracking and breaking away. So far 2 of the bottoms are completely gone. I need to call Sears to get replacement baskets. We paid a lot of money for this and probably should have stuck with the old reliable Maytag model we had prior to remodeling the kitchen but thought we were making a smart buy in upgrading to this dishwasher. 3 years later my opinion is apparently not a smart move. Any info is appreciated. Thanks

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Re: I have the same problem with dirty dishes on the top...

Dump the Kenmore on the seller's doorstep - when the place is full of customers!!

Posted on Mar 01, 2008

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