Question about Motorola Mobility MOTOKRZR K1 Cellular Phone

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My screen on motorola krzr is blank

When the phone is not in use, the screen on the front changes to the "in use" screen and the functions on the side buttons are activated as if the phone was open when it isn't. Also, when i disconnect a call by closing the phone, it does not disconnect. its as if the phone doesn't realize that the phone is closed....any tips?

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  • mikis42 Jan 25, 2008

    i have the same problem, recently just put a new speaker into the phone, along with changed the front screen which had broken, and at the same time exchanged the houseing for another colour. put it all back together and found out my flex lcd cable had split in a spot. so i ordered that part and the phone works.. i can answer calls, txt, and everything lights up.. but now when i go to check the front display screen on the exterior of the phone it just lights up white and shows the telus sybol upside down, as if the phone thinks its open, and also when closing the phone after a phone call it does not hang up, and it also does not refresh the screen when you close the phone, to the last screen viewed before closing is still displayed when you open it again. Does anyone know what to do to correct this problem??

  • Anonymous Oct 28, 2008

    same problem

  • Anonymous Nov 01, 2008

    i have a similar problem with mine but there is just a slight difference- i closed my screen after sending a text and when i opened it up the main screen was completly white and front screen was black. ive tried everything except go to the verizon store but the phone is working, i can make and recieve calls and texts but the screen wont work so i cant see whats happening anyone have any suggestions?????



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Push the red button that will end your call.

Posted on Dec 28, 2007

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Hey my name is devon and i got the real answer 4 ppl without phone insurence if ur k1 freezes take the battery out 4 about 3 mins put it back in turn it on if ntn then take it out put it bake in (should take u less than 5 secs) and hold the power button un till it comes on fool proof.

Posted on Nov 16, 2008


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i think your flex ( the one w/c connects the lawer and upper part of your phone has a problem). you need to realine ore totally replace the flex. you can ask with celphone cervice center near you. good lack,,,,,,,

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If the phone still works, check to see if the left side of the hinge (when the phone is open and facing you) is loose. If you can wiggle the top 1/2 of the phone, the hinge is damaged, therefore damaging the flex cable that runs through it. If that is the case, replace the hinge assembly and the flex and you're good.

The K1 is no joke to take apart. Flex replacement requires full disassembly. I would recommend checking out, or to have it done professionally, less than Motorola will charge you.

Or give it a shot if you want, you need a T5 Torx and lots of patience and care.

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