Question about Sony Cyber-shot DSC-W55 Digital Camera

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Up/downloading problems We have several W55's and love them, but 1 of them is no longer downloading to the computer. When we hook it up, and turn it on, the lens extends as though to take a picture. We put the memory card into the other camera and downloaded that way, but the messed up camera is about to go with my son back to California, so our "temporary solution" won't work anymore. Its as though the computer doesn't recognise that camera at all. If there isn't a solution to our problem, does anyone know of a product we could purchase that would accept the memory stick and download that way? thanks for your help.

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  • Sony Master
  • 102,366 Answers

There are plenty of card readers that will read Sony memory sticks. You or your son should be able to pick one up at just about any electronics or office-supply store.

Posted on Jul 07, 2012


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Posted on Jan 02, 2017

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SOURCE: sony dsc-w55 fell and the lens is stuck

Use bit more force to push or pull the lens as lens has been damaged. If applying bit more force lens goes to working, u saved $$$ otherwise, new lens option is always available at Sony repair shops.

Posted on May 30, 2008

  • 1 Answer

SOURCE: Cybershot camera not reading the memory stick

Have you tried reformatting your memory card itself?

Posted on Jul 21, 2008

  • 74 Answers

SOURCE: Reinsert the memory stick...

you will need to re formatt the card and this problem should be solved

Posted on Aug 12, 2008

  • 2 Answers

SOURCE: sony dsc-w55 fell and the lens is stuck

dsc-w55 shutter is not open

Posted on Dec 04, 2009

  • 6826 Answers

SOURCE: Camera not working

The word ACCESS appears in the LCD and the digital camera does not respond. Solution
sp.gif sp.gif If the camera appears to freeze or lock and the word ACCESS is displayed in the LCD, then a problem has occurred during the reading or writing of data on the Memory Stick® media. This could be caused by the media, or the camera itself.
Follow the steps below to troubleshoot this issue.

  1. Perform a power reset on the camera.
  2. If the issue is not resolved, turn off the camera.
  3. Remove the Memory Stick® media from the camera.
  4. Clean the metal contacts on the Memory Stick media with a soft, dry cloth or clean pencil eraser.
  5. Reinsert the Memory Stick media into the camera.
  6. Turn on the camera.
  7. If the issue reoccurs, turn off the camera.
  8. Remove the Memory Stick media from the camera.
  9. Insert a different Memory Stick media.
  10. Turn on the camera. NOTE: If the issue does not occur with different Memory Stick media, the previous Memory Stick media may be faulty and should be discarded.
The troubleshooting steps listed above should resolve your issue. If you have completed all of the steps and the issue is not resolved, service may be required. The Sony® eService Web site at can assist you in obtaining service from a Sony Service Center or locating a Sony Authorized Servicer.

sp.gif sp.gif Canada Latin America United States Products
sp.gif sp.gif Cybershot Digital Still Camera Last Modified Date: 03-04-2010sp.gifID: C267279

Posted on Jul 23, 2010

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