Question about Sony Cyber-shot DSC-W55 Digital Camera

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Up/downloading problems We have several W55's and love them, but 1 of them is no longer downloading to the computer. When we hook it up, and turn it on, the lens extends as though to take a picture. We put the memory card into the other camera and downloaded that way, but the messed up camera is about to go with my son back to California, so our "temporary solution" won't work anymore. Its as though the computer doesn't recognise that camera at all. If there isn't a solution to our problem, does anyone know of a product we could purchase that would accept the memory stick and download that way? thanks for your help.

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Re: up/downloading problems

There are plenty of card readers that will read Sony memory sticks. You or your son should be able to pick one up at just about any electronics or office-supply store.

Posted on Jul 07, 2012

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SOURCE: sony dsc-w55 fell and the lens is stuck

Use bit more force to push or pull the lens as lens has been damaged. If applying bit more force lens goes to working, u saved $$$ otherwise, new lens option is always available at Sony repair shops.

Posted on May 30, 2008

  • 1 Answer

SOURCE: Cybershot camera not reading the memory stick

Have you tried reformatting your memory card itself?

Posted on Jul 21, 2008

  • 74 Answers

SOURCE: Reinsert the memory stick...

you will need to re formatt the card and this problem should be solved

Posted on Aug 12, 2008

  • 2 Answers

SOURCE: sony dsc-w55 fell and the lens is stuck

dsc-w55 shutter is not open

Posted on Dec 04, 2009

  • 6826 Answers

SOURCE: Camera not working

The word ACCESS appears in the LCD and the digital camera does not respond. Solution
sp.gif sp.gif If the camera appears to freeze or lock and the word ACCESS is displayed in the LCD, then a problem has occurred during the reading or writing of data on the Memory Stick® media. This could be caused by the media, or the camera itself.
Follow the steps below to troubleshoot this issue.

  1. Perform a power reset on the camera.
  2. If the issue is not resolved, turn off the camera.
  3. Remove the Memory Stick® media from the camera.
  4. Clean the metal contacts on the Memory Stick media with a soft, dry cloth or clean pencil eraser.
  5. Reinsert the Memory Stick media into the camera.
  6. Turn on the camera.
  7. If the issue reoccurs, turn off the camera.
  8. Remove the Memory Stick media from the camera.
  9. Insert a different Memory Stick media.
  10. Turn on the camera. NOTE: If the issue does not occur with different Memory Stick media, the previous Memory Stick media may be faulty and should be discarded.
The troubleshooting steps listed above should resolve your issue. If you have completed all of the steps and the issue is not resolved, service may be required. The Sony® eService Web site at can assist you in obtaining service from a Sony Service Center or locating a Sony Authorized Servicer.

sp.gif sp.gif Canada Latin America United States Products
sp.gif sp.gif Cybershot Digital Still Camera Last Modified Date: 03-04-2010sp.gifID: C267279

Posted on Jul 23, 2010

  • 11967 Answers

SOURCE: My SONY Cypershot DSC-W55 lens

Fixing a Lens Error on a Digital Camera

This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include "E18 lens error", or "lens error, restart camera". Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.

The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous interiors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many cameras, and NEVER use a case for this very reason.

A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.

Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.

The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:

Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.

Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.

Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particles that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.

Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.

Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in "no heat" setting, or sucking the gaps with a vacuum (careful with this one).

Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.

Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.

Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

Posted on May 30, 2011

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Lost disc

DSC-W35 / 55 is plug and play camera, hook it with computer through USB cable, Windows will recognize it automatically and will install required drivers.
You will see Mass Storage device icon in My Computer, click it to see pictures of camera. No need of software cd installation, Windows has inbuilt drivers for this camera.

Apr 02, 2010 | Sony Cyber-shot DSC-W55 Digital Camera

1 Answer

How do I hook up my sony DSC-W55 to my computer to upload pics?

The best way to upload pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.

Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive.

There are also plenty of photo catalog software packages out there, some free, some not, that can transfer and catalog your pictures so you can quickly find pictures from Susie's birthday party, for example. Just do a google search for "photo catalog software".

Feb 26, 2010 | Sony Cyber-shot DSC-W55 Digital Camera

2 Answers

Problem when starting up sony cybershot W55.

Your problem is mainly like above.

If you want to check the other troubleshootings please download the user manual of Sony Cyber-Shot DSC-W55

Feb 22, 2010 | Sony Cyber-shot DSC-W55 Digital Camera

1 Answer

I have a Sony cybershot dsc-w55 and the screen in dark.

Some Sony cameras have a actual reset would be mentioned in your owner's manual. If your's does not, try a manual reset. Remove the card and battery. Press all the buttons. Insert the card and then the battery and turn it on. This may not fix your blank screen.

Sep 04, 2009 | Sony Cyber-shot DSC-W55 Digital Camera

1 Answer

Camera will not come on to take pictures

take out the memory card and try to use it without the card.
u may have to reformat the memory card.

Jul 15, 2009 | Sony Cyber-shot DSC-W55 Digital Camera

3 Answers

I need another copy of the full manual Sony DSC w55


you can download the manual at the folowing URL

happy clicking
pls rate if this was any help

Jul 14, 2009 | Sony DSC-W55 Digital Camera

1 Answer

When I turn on my sony cyber shot it says turn power off & on

    In your camera two problems are present 
1- BD board (main board) have to be replaced
2-Lens Block Assy. Also needs to be replaced.

You can contact any sony service centre nearby to you. For your convenience please visit:
Here you can find contact info of nearest service centres.
Thanks for using FIXYA. 

Jan 20, 2009 | Sony Cyber-shot DSC-W55 Digital Camera

1 Answer

Access problem

Get it serviced. U've prob. dropped it and the lens is no longer in allignment (retacting issues)

Jul 07, 2008 | Sony Cyber-shot DSC-W55 Digital Camera

1 Answer

DSC-W55 movie camera video display problem

Your quality setting is probably set to the E-Mail quality. This makes the video low quality and tiny.

Just press the button that you use to delete pictures with the regular screen on and change the image quality.

Jul 07, 2008 | Sony Cyber-shot DSC-W55 Digital Camera

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