Question about Dell DJ MP3 Player

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Dell DJ 20

Hi, My Dell DJ 20 goes to rebuilding the library every time I turn it on. It will only let me keep 279 songs, I add more, they are there until I turn it off and turn it back on, then we go to rebuilding the library and poof! new songs are gone, anyone know the solution to this? Can it be fixed? Thanks.

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Re: Dell DJ 20

I would recommend you to format..There are two ways you can format the player..
1) using windows media player
2) the player itself..

To format the device using windows media player..
Assuming that you are running windows XP/WMP11
Open your windows media player
Click on your sync tab
your device should be listed on the right side...
then right click on it and hit format...
Once format completed unplug the player and plug it back in..

To format the player using the player itself

To format the player using the device itself..
go under Menu, then click on setting, then there should be a format option if there isnt a format option under setting you will need to click under system info and look for format.. When the format is finished, the player will turn off

Then you will need to get a firmware upgrade for the get a firmare upgrade follow the link below...

Thank You

P.S. Please rate accordingly...

Posted on Jan 29, 2008

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hold switch? try holding play and do the reset. keep holding down play as the DJ starts up and you see rescue mode, select Disk Cleanup. Wait a few mins, the player will restart and you will see Rebuilding Library, hopefully it will work after. If no go, Its a hardware failure most likely, the only option is to call Dell for a free replacement, dont worry about their refurbish talk, there is a high chance you will get a brand new DJ. Warranty status?? Try charging through the wall AC if you've been trying the USB, or the other way around. It might be a bad battery that doesn't take a charge, especially if it turns on when plugged to the wall/USB. Good luck

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