Question about Toshiba SD-V392 DVD Player/VCR

1 Answer

DVD appears to not be reading or recognizing discs

While showing "reading disc" on the TV screen, the player stops loading the disc and give an "err" on the DVD display or "no signal" display on the TV.

If I can get a disc to even go into the tray, it sluggishly goes back into the machine.

Just suddenly started doing this 24 hours ago.

Machine is 3 years old.

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 286 Answers
Re: DVD appears to not be reading or recognizing discs

Unfortunately your DVD drive mechanism looks to have bit the big one.

You can try taking it apart, removing the top of the drive and cleaning the lense. Work it up and down. Use a q-tip with a little squirt of windex on it.

Reassemble and try it again. If you get the same results, it's time for a new DVD player.

Posted on Feb 14, 2008

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

DVD player locks up, won't read discs

its about time you get a new DVD Player...What type is it??? if it is a expensive one it is probably worth getting repaired but if it is a cheapy..then throw it away coz its not even worth looking at...there are the biggest pain to fix!! Best solution is to buy a new one!

Aug 11, 2009 | DVD & Blu-Ray Players

1 Answer

Not recognizing DVD player

i would say for some reason your dvd player is not compatible from now on with that brand of blank dvd!

get the firmware update from the brand website all you do is download the file burnit on a cd and put it in the dvd player should fix most and eventual problems

Jan 14, 2008 | Panasonic DMR-EH75VS DVD Recorder/VCR/HDD...

2 Answers

DVD player issues

Most likely the dvd is dirty, scratched, or chipped. Try cleaning the dvd disk with a soft cloth (chamois works best). Look at the surface of the disk and if it is scratched lightly, dust and dirt particles, fingerprints, etc will cause refractions from the laser light in the dvd player, which is then read as an error by the dvd player. Cleaning it with a soft cloth will sometimes help.

If that does not work, hold the disk up towards a light source and look for light coming through from the other side. If this happens, the disk is unreadable and unrepairable as the data source has been corrupted.

Dec 17, 2007 | DVD & Blu-Ray Players

2 Answers

DVD player - ERR

error in any disk i put in!!!!!!!!!

Nov 14, 2007 | Toshiba SD-V280 DVD Player/VCR

2 Answers

Dvd player doesn't recognize dvd's of any kind

jusguessin should call Toshiba quickly. The units have a 1 year warranty. Do not open the unit or it will void your warranty (I know, I do Toshiba warranty repairs on their recorders. If anything will make be void a warranty, it's a consumer who opens the unit and pokes around inside).

mooch, clean the laser head. I wish I could refer you to a FAQ because this is about the 10th time today I have written this.

Open the unit. Remove the DVD drive. Take the top off of the DVD drive. Clean the lense with a q-tip with a little windex on it. Work the head up and down gently. Reassemble and test. If problem presists, go buy a new one.

Sep 16, 2007 | Toshiba SD-V392 DVD Player/VCR

2 Answers

Portable dvd

err disc, what does it mean? My player suddenly displayed this error message, how do i solve it?

Aug 18, 2007 | NextBase SDV-17 Portable DVD Player

1 Answer

Screen reads "No Disc"

The laser distance servo may be faulty and the laser assembly catching on the disc.

Apr 11, 2007 | Pioneer DV-250

4 Answers

DVD not playing

here is the link to the user manual, troubleshooting and venturer support contact details; Hope this helps, please post again if not :)

Jan 30, 2007 | Venturer PVS177W Portable DVD Player

Not finding what you are looking for?
Toshiba SD-V392 DVD Player/VCR Logo

305 people viewed this question

Ask a Question

Usually answered in minutes!

Top Toshiba DVD & Blu-Ray Players Experts

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

The Knight
The Knight

Level 3 Expert

66502 Answers

Cindy Wells

Level 3 Expert

4721 Answers

Are you a Toshiba DVD and Blu-Ray Player Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides