Question about HP Photosmart M425 Digital Camera

2 Answers

Lens error M425-12 (7f80) appears/ camera shuts down

For some reason , when I turn the camera on- ; Lens Error M425-12 (7F80)
appears on the screen & it shuts down in 4 seconds or so! I have replaced the batteries and still no change.

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  • 21 more comments 
  • Anonymous Jan 02, 2008

    me sale en la pantalla lenns m425'12'12 7f80 y se me apaga en 4 segundos

  • FLACO25 Jan 15, 2008

    i have the same proble (Lens Error M425-12 (7f80))

  • Anonymous Jan 19, 2008

    what kind of screw driver do you use?

  • debamar Jan 21, 2008

    when I turn on the camera there is a lens error M425-12 7f80 and I cannot use the camera

  • nikki123 Mar 03, 2008

    my lens is out and would not go back in

  • Anonymous Mar 21, 2008

    having the same problem

  • nikiamae26 Mar 24, 2008

    Whenever I turn my camera on it says lens error M425-12

  • Anonymous Apr 03, 2008

    the same exact thing

    email: mariah90717@yahoo.com

  • Anonymous Apr 05, 2008

    changed batteries

  • pat123456 Apr 07, 2008

    i dropped the camara on the floor and the secreen says that theres a lens error m425-12 (7f80)

  • pat123456 Apr 07, 2008

    i dropped the camara on the floor and the lens is stuck on the outside and theres a error on the lens m425-12 (7f80)

  • mrs bee May 02, 2008

    It is still saying lens error-m425-12(7f80)

  • sadicruz Jun 05, 2008

    Took out memory card, batteries, reinstalled and problem continues

  • Anonymous Jun 13, 2008

    I dropped the camera and I am having the same issue.

  • rochaaaa Jun 23, 2008

    i really dont want to dissemble the camera. One because its not even mine. it say m425-12 (7f80) and the in 4 seconds it turns off. and if i press again it blinks on and off. I don't have any money to buy a new camera for this person. help me!!

  • sunshine7268 Jul 18, 2008

    when I turn the camera on- ; Lens Error M425-12 (7F80)
    appears on the screen & it shuts down in 4 seconds or so! I have replaced the batteries and still no change.

  • Anonymous Aug 01, 2008

    Lens error and lens wont close completly

  • Anonymous Aug 09, 2008

    m425-12

  • joelenemunro Aug 12, 2008

    yes the same problem

  • Anonymous Aug 14, 2008

    I just had this happen while needing to use my camera for work - error reads: Lens error M425-12 (7f 80)

    The lens made grinding and stuttering noises as it attempted to open, then stayed open. I attempted a photo to test it and it would not focus. After many attempts to get lens to retract it's just frozen open.

    Help!


  • Anonymous Aug 20, 2008

    the ligh goes on then shuts down

  • Anonymous Mar 25, 2014

    when i on the camera the lens doesnot come out and the screen appears blank

  • Anonymous Mar 30, 2014

    turn it on and about 5 seconds later just completely dies even with new batteries in it

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If the blue light flashes 4 times Main power led to on/off switch is crushed and not enough power gets through.
you have disassemble the camera.
I would think first before tring this.
Remove 3 screws on bottom, 1 in battery compartment, and 1 at very top of usb flap (look good).
Now slide the side piece starting at the usb flap then apply pressure to top and away from unit.
now look for 1 silver and three black screws (facing back and front, look good).
See the big red wire leading to main on off switch if it crushed thats the problem.
I replaced it with a longer piece of wire.
Remember to replace battery door first if it fell off during process.
*TEST NOTE: You can place batteries in and place a penny across the bottom to test before you put it back together.

Posted on Jan 19, 2008

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I have the same problem but i dropped mine...

Posted on May 29, 2008

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