Question about Dell Dimension 3000 PC Desktop

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No microphone works

I am pulling my hair out, no microphone has ever worked. Sound Blaster 24 Live ! sound card, had all the settings checked is not muted. Tried Logitech, Plantronics microphones. They work on other computers. No microphone detected by the computer when attempting go do a sound check. Tried uninstalling audio devices and restarting to reinstall.
My son wants to talk to guys on WOW and I want to record music. Wanted to try just one more time....any ideas ??
thanks so much !
N Decker

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  • 2 more comments 
  • Naladeck Dec 27, 2007

    Thank you -
    I found these controls and did what you said to do, when I tried the sound hardware test wizard again, it still comes up saying, " The wizard could not complete the test because your voice was not detected. "

  • Naladeck Dec 28, 2007

    No, I have not tried another sound card, sounds like a logical solution. Guess it bugs me that I have not been able to have this system (I bought new) ever be able to support a microphone !
    thanks again for your advice ~

  • zackf Jan 04, 2008

    Have a similar issue. Have the creative sound blaster 24-bit on a Dimension 3000, but even plugged in back the microphone will not work. I have meticulously checked for everything being muted. Are there any mobo or driver issues that have been reported with this with the creative card and the integrated audio?

  • Naladeck Jan 17, 2008

    Thank you,
    I did try this but did not have success. As it turns out it was still covered under warranty, and the Dell dude was just here and installed a new sound card that is working. Yea Dell !
    Thank you very much for everyone's input, suggestions, and ideas. Nice to know there are people out there willing to take time to share their expertise with the rest of us !



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I work for Dell and had the same problem.
Try this:
Take the card out of the PCI slot and reinstall it. Then go to the creative support website and download all the updated drviers for the card. ALSO, and this may sound blindly obviously but the soundblaster has many connections on it make sure you are plugging it into the correct connection and that you have enabled the soundblaster in the systems settings ie- turn the on board sound off.
Hope this works,

Posted on Jan 11, 2008

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Do you see mic volume at the volume control?
if not then do the following:

Please check the volume control of your system. in the task bar double click the volume control.

if not see in the task bar, then go to control panel and then "sounds and audio device" and then "advanced"

see the master volume.

click "option"
and then " properties"

show the ff volume control

check the "microphone", and the "line volume"
if set to mute, uncheck the box and adjust volume.

Posted on Dec 27, 2007

  • Emelio Navaja
    Emelio Navaja Dec 28, 2007

    I found no problem in your installation ,

    However; sound card and your mic has no connection, did you try another sound card?

  • Emelio Navaja
    Emelio Navaja Dec 28, 2007


    my pleasure have nice day. happy new year!



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