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Hi There! First ther are a few thing i need to know. Do you already have an older version of java currently intalled, or are you intalling it for the first time? What is the exact message you are getting? What OS (operating system) do you have? e.g. Windows XP, Windows Vista Try this whilst your waiting for me to reply: If you have already installed java before, but you are trying to update it, go to My Computer, double click on the icon that have (c:) in its text. Go in Program Files and cut and paste the folder 'Java' to My documents. Then download and install java from there website. If this fails, move the Java folder back. Jon