Question about RCA M2000 MP3 Player

4 Answers

Mmp8585 I have a memorex mp4. when i plug it in the usb it freezes and says ok to remove. does not let me down load any music. computer says id does not recognize the device. what can I do????????

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  • Anonymous Dec 29, 2007

    I just got mine two days ago and I am having the exact same problem and I have no clue what to do...

  • badmpplayer Dec 31, 2007

    I have the exact same problem. I plug it in, get the message ok to remove, and then I'm stuck. HELP!

  • littblond Jan 01, 2008

    I just purchased this model for a christmas present for my father. It will not load any songs. I went to Memorex web site and downloaded the "firmware". I called tech support. was told to download firmware. they even sent me a email with a video to "show me how" ( like i dont all ready know this.) My issues is that my pc will not reconize this MP3 player. I asked them how am I supposed to update your bad firmware ( they have admitted this) if my pc does not reconize this player. they told me to sendit back and they will fix it. the WILL NOT REPLACE this. they kept saying this is a known issues.

    I purchased this because it was Memorex and I will never purchase anything from them again. their tech support is not knowledgeable, and cannot fix their issues. Their answer is to download firmware and update... no help as to getting the PC to reconize the player.

    I hope you have better luck.



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I need the software so that my computer sees the mp3

Posted on Nov 18, 2008


You have to push the reset button. Then wait 24 hours and see if it will let you

Posted on Apr 18, 2008


1. Try installing the software that came with the unit.
2. At the "OK to Remove" screen, hold down the Pause/Play button for 3-5 seconds to switch the unit from MTP to MSC mode. (The battery icon in the lower left will disappear briefly as it switches modes.) It should then show up as a removable storage device.

Posted on Feb 15, 2008

Same here. The only time I got it to work I used the Add new hardware wizard. When it prompts to put in the mfgr. cd I did, and it works fine now. Of course that was at my girlfriends house and I CAN NOT get it to work at home.

Posted on Jan 11, 2008

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Posted on Jan 02, 2017

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