Question about Canon PowerShot SD700 IS Digital ELPH / IXUS 800 Digital Camera

2 Answers

Canon IXY Digital 800 IS

I have a Canon IXY Digital 800 IS which I bought online 6 months ago. Just yesterday I tried to turn it on but all of a sudden it was having a hard time trying to open and give me "lens error, restart camera" error message on the display and after that in a couple of seconds it shuts off. It seems like it is having problem opening the lens automatically as the lens doesnt even open and the zoom lens is stuck halfway in - it doesnt go all the way in ( flush with camera body) I tried restarting the camera several times, even popping out and in the battery but the problem is still the same. I dont know what to do ?
Changing the dial to different settings doesnt make any differences. Is this a big expense to fix this ? Is this covered by the manufacturers warranty ?

Posted by on

  • 1 more comment 
  • Anonymous Jan 08, 2008

    I have had my IXY Digital 80 for a little over a year. This is the first malfunction I've dealt with using this camera. When pressing the power button, the lens fails to close and after a series of beeps the monitor reads, "lens error, restart camera".

  • TeresaM Apr 23, 2008

    I have exactly the same issue - the camera shows the error message 'Lens error, restart camera' when switched on and then shuts down within seconds. The lens does not open when the camera is switched on and removing battery, memory card, moving diall etc simply does not have any effect.

  • sandycandy36 May 12, 2009

    I tried to turn it on but all of a sudden it was having a hard time trying to open and give me "lens error, restart camera" error message on the display and after that in a couple of seconds it shuts off. It seems like it is having problem opening the lens automatically as the lens doesnt even open and the zoom lens is stuck halfway in - it doesnt go all the way in ( flush with camera body) I tried restarting the camera several times, even popping out and in the battery but the problem is still the same. I dont know what to do ?




    i need help finding the reset button... where is it??

×

Ad

2 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

TRY THIS! Had the exact same problem/error message. I had purchased a second Li-ion battery a while back and put the new one in as a lark. It fixed the problem. It's a cheap possible fix worth trying.

Posted on Oct 28, 2008

Ad
  • Level 1:

    An expert who has achieved level 1.

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that hasĀ over 10 points.

    Mayor:

    An expert whose answer gotĀ voted for 2 times.

  • Contributor
  • 36 Answers

Find a few Canon repair shops, and describe them your problem, and they should be able to give you rough estimates. I've had estimates for same mechanical problem from $200 to $15.

If you are adventurous (and the manufacturer's warranty is expired), remove all the tiny screws, and see if this is something simple, and you can tell repairman what specific part you need - their estimate will be more accurate that way.

Posted on Dec 27, 2007

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Yesterday, i changed my cbattery, and then i got a


Move the slide switch on the side of the card.

Apr 11, 2010 | Canon IXY 1000 Digital Camera

2 Answers

Overall pink cast and pink stipe at top of all images taken.


Never had that camera, however, had the same problem -- the pink stripe and pink cast. Turns out the lens cover was slightly cracked and not opening and closing properly. Thus -- the pink cast.

Mar 26, 2009 | Canon PowerShot S400 / IXUS 400 Digital...

1 Answer

Microwave not turning on


The first thing I would suggest is a hard reset. Unplug the unit for a minute or so. Then plug it back in, set the clock and try again.

If you still have trouble, since it's less than one year old, it should be fully covered under warranty. I'd suggest contacting the manufacturer to get it fixed free.

For more help from Emerson visit here or get help using your appliance at 1-800-898-9020. Get help locating a servicer or parts at 1-800-695-0098.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Aug 09, 2008 | Emerson MW8107WA Microwave Oven

6 Answers

Help


Wow, this is trully amazing. I went to do a search on why my camera wouldnt turn on the past couple of days, even after i charged all THREE of my batteries and found similar complaints within the same time frame!! WOW. We need to get together and fight this, cause its suspect!!! I bought mine in Mass, anyone else?

Jun 30, 2008 | Canon PowerShot SD630 Digital ELPH / IXUS...

1 Answer

Laptop Gateway mx8711


Gateway laptop is really ****.
I bought Gateway MX8711 in March 2007, after 6 months i use it...the hard disk failed.
Gateway replaced a new Hitachi hard disk for me but not more than 8 months and it failed again.
Gateway told me that i have no more warranty because the repair warranty is only 90 days.
I bought this laptop and use it not more than 2 years, the hard disk was failed twice.
Usually Hard disk manufacturer provided 3 years warranty for the hard disk. The manufacturer year of the hard disk is May 2007....they should able to help because the har disk not more than a year being used...but they don't. This is really bad customer service and not fair to the buyer.
I will not buy any Gateway products anymore....i swear.

Jun 24, 2008 | Gateway MX8711 Notebook

1 Answer

Blue line down the middle of the display screen


No there's no simple way to fix that problem. To correct it would require opening the camera, thus voiding your warranty. Take it back for exchange. If it's longer than Staples will honor, then contact Canon directly at 1-800-828-4040 or 1-800-OK-CANON (1-800-652-2666). Here's your warranty:

http://www.usa.canon.com/consumer/controller?act=PgComSmModDisplayAct&keycode=2113&fcategoryid=224&modelid=14901

Apr 06, 2008 | Canon PowerShot SD1000 Digital Camera

1 Answer

Canon ixy 900 problem


Test the card with USB reader to see if it is camera or card issue.

Aug 15, 2007 | Canon PowerShot SD700 IS Digital ELPH /...

1 Answer

Canon IXY 800 IS problem with connecting to computer


Go to Canon web side and download to your computer the relevant drivers for your camera and OS. It should solve your problem. Good luck!

May 05, 2007 | Canon PowerShot SD700 IS Digital ELPH /...

2 Answers

Zoom lens problem


Most often these problems occur because of shocks received by the camera. The zoom mechanism in the lens assembly gets knocked out of place. Sometimes this happens just like that, without any clear reason. The lens assembly is a delicate mechanism if one small part gets out of the place it will damage or jam the whole mechanism. A service center can check for that. There is no way for the end user to proper realign the lens mechanism because it is sooo small. It requires specialised tools and hardware. Also, when you take the camera to a service, ask them an estimate of the repair, you will know if it is worth it. Repairs vary form a simple lens adjustment to the need of having the whole lens assembly replaced

Mar 15, 2007 | Canon PowerShot SD700 IS Digital ELPH /...

Not finding what you are looking for?
Canon PowerShot SD700 IS Digital ELPH / IXUS 800 Digital Camera Logo

Related Topics:

1,155 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Cameras Experts

TC CAMERA REPAIR.Com...

Level 2 Expert

176 Answers

old marine
old marine

Level 3 Expert

2188 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Are you a Canon Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...