Question about HP Compaq Presario SR1720NX (EL435AA) PC Desktop

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HP Director is missing

I click on HP Director and nothing happens I go into all programs and find Hp Director and click on it and nothing happens. My HP imaging comes up, my Hp compaq games come up but the director does nothing.

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Re: HP Director is missing

I know this may not be yours or anyone’s exact printers but the fix should be the same, what ever is the current model for you printer download that software and install, with your printer USB cable disconnected. I have a HP PSC 1210 all in one printer with director and drop down menu problems. My son was having printing problems, ink, with his 1610xi so I loaded a full install of the software from HP for 1610xi with all printers disconnected followed through with complete install, check box install without connecting, and restart computer. After computer restart complete I plugged in my 1210 instead of the 1610 the software picked it up and everything worked with more options than I had before. It works great. I reset IE7 under tools, advance settings, reset just to make sure everything’s cleaned up. I also clicked update in director and everything updated. Just follow the prompts during the install such as overwrite, yes, delete unnecessary files, yes. All newer models of the same type of printers have the older model drivers in the program. Suspect, for example if such as mine, with 1610xi software installed all earlier HP PSC ALL-IN-ONE Printers drivers are in the program. It's like getting a free software upgrade you will love it. Must download full install version though. I an sure this will help all.....

Posted on Apr 10, 2008

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Re: HP Director is missing

Hi 123lee
Happy Holidays
Well, a simple way to recover this is see in what date the HP Director worked. then use the checkpoint recovery tool, to that date. if should work. or Reinstall the HP Director from the CDs.
good luck

Posted on Dec 28, 2007

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Re: HP Director is missing

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Windows fefuses to recognize and open programs on my computer

THis is happening when the program that patronize the shortcut is no longer existent in the system ...or the location was changed ...Just delete all short cuts that does that ...and make new ones from the start /all programs ..or for programs installed in a different director (folder) and not in C/program files.. just go to the installation location and make a new short cut..
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Jul 15, 2010 | HP Pavilion a1610n PC Desktop

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I have the hp director icon on my desk top and have used it in the past. It will not respond now when I want to scan.

do you use HP Director for HP Printer ? IF so, the HP Director may not work now as it is for long stopped by HP for Scanning use.

You can try this patch from HP Website for HP Director

try the above patch and restart your pc and try HP Director.
OR else
You will have to download the latest drivers from HP website and install them

Jun 19, 2010 | PC Desktops

1 Answer

Hp director does not open when i click on the icon


After installing (MS IE 7 or MS IE 8) browser on the computer that is connected to the HP product,This issue occurs on some HP products. The MS IE 7 or 8 browsers might be incompatible with HP Director
Follow these steps to use a workaround to open HP Director each time you use the software. These steps must be repeated each time you use HP Director.  

1-Open HP Director using one of the following methods:
From the desktop : On your computer's desktop, look for the HP Director icon ( ), and then double-click it. 
From the Windows taskbar : Click Start , click All Programs , click the HP or Hewlett-Packard folder, and then click HP Director .
Although HP Director does not appear to be open , it is open and loaded into the computer's memory, but it does not open in a new window as usual.
2-Without navigating to another open window, press Alt and Space bar at the same time. 
The Shortcut menu displays near the top-left corner of the computer.
Figure 1: Shortcut menu

If the Shortcut menu does not open, repeat steps 1 and 2 until it does.
3-Select Minimize from the Shortcut menu. 
HP Director displays (minimizes) as an item on the taskbar (the row of open software programs that appears at the bottom of the desktop screen).
If HP Director does not minimize, click Minimize again until it does.
4-Click the HP Director icon on the taskbar ( ). The software opens and functions normally. NOTE: The HP Director window and icons might appear larger than normal, but the software is functional.

5-Repeat Steps 1 through 4 every time you use HP Directo


Nov 30, 2009 | PC Desktops

1 Answer

HP Director is missing

Follow the link I am providing, select your operating system, and the software should be listed under the "Driver" section. If this doesn't fix your problem, do you have Internet Explorer 7 installed?

Link to Software

Jun 06, 2009 | HP Compaq Presario SR1720NX (EL435AA) PC...

1 Answer

Hp director shows 2 icons.

just adjust the cable of the printer at the back of your desktop..

Jan 21, 2009 | HP Compaq dc5700 Microtower - Free Flat...

1 Answer

File xmlparse.dll is missing for H P Director

Try this temporary cure given by HP, until they release a patch. It will give you access to the Hp director. It worked for some people, just pay attention to the instructions it gives you>> It will probably ask for your HP instalation CD.

*Drop me a comment if you still have problems. I will assist you.

Dec 29, 2008 | HP Compaq dc5700 Microtower - Free Flat...

1 Answer

Director Want Launch

Hello there,

I imagine you say, director from Hewlett P. Printers? well, depending on the OS, for XP, go directly for MSCONFIG and then disable director, this whould fix the problem, not, unintall the program of course.
good luck

Nov 07, 2008 | HP PC Desktops

1 Answer

HP Director won't open. I am on XP and IE7

HP Director has a flaw and is not compatible with IE7
I have a psc 1100 and I had to update my software from HP


Go to HP, this link, type in your printer model #.

It still may fail to show...if it does not show HP recommends this
work around.
Workaround: Open HP Director each time you use it If the update to HP Director is not available, or if you have installed the update and the HP Director window still fails to open, try this workaround.
  1. From desktop, double-click the HP Director icon to load the program into the memory. HP Director will not open at this step. Do not click anything else on the screen until Step 2 is completed.
  2. Press the Alt key and the Space bar together, and then select Minimize from the menu that appears at the upper left corner of the window. If necessary, click it again until HP Director minimizes. HP Director software displays as an item on the task bar (the row of open software programs that appears at the bottom of the desktop screen).
  3. Click HP Director on the task bar. The software opens and displays normally.
  4. Repeat Steps 1 through 3 every time you use HP Director.
    NOTE: The HP Director window might appear larger than normal, but the software is functional.
Cause In October 2006, Microsoft released Internet Explorer 7. The HP Director software that shipped with some HP products introduced between 2002 and 2004 may not be compatible with Internet Explorer 7. The HP Solution Center software, which replaced HP Director software on products introduced after 2004, is compatible with Internet Explorer 7 and does not exhibit this issue.

Apr 30, 2008 | PC Desktops

2 Answers

My hp director will not open & i have scan on my computer cannot get it of. it say's the feature you are trying to use is on a cd - rom or other removable disk that is not avaliable when i click on ok...

Just a word of advice. Not an answer or a cure. HP Director is horrible, it's like inviting a dexlectic drug user into your family. Get rid of it.

Apr 07, 2008 | PC Desktops

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