Question about HP Compaq Presario SR1720NX (EL435AA) PC Desktop

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HP Director is missing

I click on HP Director and nothing happens I go into all programs and find Hp Director and click on it and nothing happens. My HP imaging comes up, my Hp compaq games come up but the director does nothing.

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  • Anonymous Dec 02, 2008

    I click on Hp Director ( model 5510) and nothings there

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I know this may not be yours or anyone’s exact printers but the fix should be the same, what ever is the current model for you printer download that software and install, with your printer USB cable disconnected. I have a HP PSC 1210 all in one printer with director and drop down menu problems. My son was having printing problems, ink, with his 1610xi so I loaded a full install of the software from HP for 1610xi with all printers disconnected followed through with complete install, check box install without connecting, and restart computer. After computer restart complete I plugged in my 1210 instead of the 1610 the software picked it up and everything worked with more options than I had before. It works great. I reset IE7 under tools, advance settings, reset just to make sure everything’s cleaned up. I also clicked update in director and everything updated. Just follow the prompts during the install such as overwrite, yes, delete unnecessary files, yes. All newer models of the same type of printers have the older model drivers in the program. Suspect, for example if such as mine, with 1610xi software installed all earlier HP PSC ALL-IN-ONE Printers drivers are in the program. It's like getting a free software upgrade you will love it. Must download full install version though. I an sure this will help all.....

Posted on Apr 10, 2008

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Hi 123lee
Happy Holidays
Well, a simple way to recover this is see in what date the HP Director worked. then use the checkpoint recovery tool, to that date. if should work. or Reinstall the HP Director from the CDs.
good luck

Posted on Dec 28, 2007

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1 Answer

Sir, I have hp scanjet 2400 scanner. I formatted my system. Unfortunately I missed the installation CD. However I installed it from downloaded/installation CD (from my friend). The HP Director and HP...


The drivers of the scanner is not correct one, you need to un-install it and download drivers from HP web site by clicking HERE and then re-install drivers along with software.
Hope this will solve your issue. good luck

Mar 03, 2011 | HP ScanJet 2400 Flatbed Scanner

1 Answer

Hi There! I am having problem opening my hp director program


  1. Open HP Director using one of the following methods:
    • From the desktop : On your computer's desktop, look for the HP Director icon (c01425509.gif), and then double-click it.
    • From the Windows taskbar : Click Start , click All Programs , click the HP orHewlett-Packard folder, and then click HP Director .
    Although HP Director does not appear to be open , it is open and loaded into the computer's memory, but it does not open in a new window as usual.
  2. Without navigating to another open window, press Alt and Space bar at the same time. The Shortcut menu displays near the top-left corner of the computer. Figure 1: Shortcut menuc00833293.gif If the Shortcut menu does not open, repeat steps 1 and 2 until it does.
  3. Select Minimize from the Shortcut menu.HP Director displays (minimizes) as an item on the taskbar (the row of open software programs that appears at the bottom of the desktop screen). If HP Director does not minimize, click Minimize again until it does.
  4. Click the HP Director icon on the taskbar . The software opens and functions normally.

Dec 08, 2009 | Microsoft Windows XP Home Edition

1 Answer

HP Director is missing


Follow the link I am providing, select your operating system, and the software should be listed under the "Driver" section. If this doesn't fix your problem, do you have Internet Explorer 7 installed?

Link to Software

Jun 06, 2009 | HP Compaq Presario SR1720NX (EL435AA) PC...

1 Answer

HP Director


NOT ONLY UNISTALL IT , you have to go to : START , SEARCH , then write HP psc 2210 , whatever appears DELETE them , you have to be sure that is clean and no left files of the program , then try again and INSTALL using the provided CD disk , I own the
HP 2410 , and it happen to me before . good luck , AJ

May 19, 2009 | HP PSC 2210 All-In-One InkJet Printer

1 Answer

HP director will not open


try this...

click start
right click my computer
properties
hardware
device manager
?ports
scan for hardware changes

Jan 06, 2009 | HP ScanJet 3500C Flatbed Scanner

1 Answer

Officejet 7210 -downloaded software but do not have any icons, et


FROM THE HP WEBSITE:

If you’ve recently upgraded to the new Internet Explorer 7 (IE7), and you have a Hewlett Packard scanner or printer/scanner, then you will almost certainly be experiencing problems with starting it.
This affects almost every model of HP Printer (e.g. PSC 2510, PSC 2410, Officejet series) that uses the HP Director software. Hewlett Packard is working on a solution, which is due to an incompatibility with Javascript on the new IE7.
However, we have a workaround for you here! Just follow these very simple steps to get around the problem:
  • After double-clicking on the HP Director icon, nothing appears to happen... the program is starting normally, but it’s hiding.
  • Wait a few seconds, then hold down the ALT key and press the space bar. A small dialogue box will appear.
  • Click on Minimize (you may have to click twice)
  • Voila! the HP Director task will appear in the task bar at the bottom of the screen - click it, and the program will appear and work normally.
MY ADVICE IF THIS IS THE PROBLEM:
Don't install/uninstall IE7 and then use Firefox or some other web compliant browser instead.

Nov 21, 2008 | HP Officejet 7210 All-In-One InkJet...

1 Answer

HP Director missing from desktop


It may happen if you have version 7.0 of Internet Explorer. 
Install the below patch on your system it will make the HP Director to work.
http://h30318.www3.hp.com/pub/softlib/software8/COL17377/oj-46104-1/CIT207355-HPCOM-PATCH-v8.exe


I hope it will work.

Sep 10, 2008 | HP Scanjet 5590 Flatbed Scanner

1 Answer

WHERE COULD I DOWNLOAD THE HP DIRECTOR SOFTWARE


You can download the software/driver for your 6210 OfficeJet from HERE. Just choose the correct OS and download. BTW, the Director Software comes bundled along with the drivers.

Also, if you have IE7, that could be a problem. Try uninstalling IE 7 and run say IE 6 or use Firefox instead. HP Director Software is not compatible with IE7. However, HP has a patch available I think. You can download it HERE.

Should you still have difficulty opening Director Software, here's another solution I found on the web. I quote:
"After double-clicking on the HP Director icon, nothing appears to happen... the program is starting normally, but it’s hiding.
Wait a few seconds, then hold down the ALT key and press the space bar. A small dialogue box will appear.
Click on Minimize (you may have to click twice)
Voila! the HP Director task will appear in the task bar at the bottom of the screen - click it, and the program will appear and work normally."

If your printer is not 6210, please post back the correct model, and I will provide you the required link(s).

Hope that helps! Should you have any further questions, please feel free to post them here.

P.S. - If you find that the solution/answer I provided led you to, or resulted in a fix, please close the ticket with a FixYa! rating. I would be very grateful for your show of appreciation.
If your issue is not resolved, please do not assign a rating just yet. Please post back as to what steps you took, results, etc, and I will try to assist you further as best I can. I am here at your service.

Thank you for using FIXYA!

Cheers!
IrishDruid

May 08, 2008 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

HP PSC 1315


If the patch or the updates did not work on the link I sent you try this Workaround: Open HP Director each time you use it If the update to HP Director is not available, or if you have installed the update and the HP Director window still fails to open, try this workaround.
  1. From desktop, double-click the HP Director icon to load the program into the memory. HP Director will not open at this step. Do not click anything else on the screen until Step 2 is completed.
  2. Press the Alt key and the Space bar together, and then select Minimize from the menu that appears at the upper left corner of the window. If necessary, click it again until HP Director minimizes. HP Director software displays as an item on the task bar (the row of open software programs that appears at the bottom of the desktop screen).
  3. Click HP Director on the task bar. The software opens and displays normally.
  4. Repeat Steps 1 through 3 every time you use HP Director.
    NOTE: The HP Director window might appear larger than normal, but the software is functional.
Cause In October 2006, Microsoft released Internet Explorer 7. The HP Director software that shipped with some HP products introduced between 2002 and 2004 may not be compatible with Internet Explorer 7. The HP Solution Center software, which replaced HP Director software on products introduced after 2004, is compatible with Internet Explorer 7 and does not exhibit this issue.

Mar 17, 2008 | HP PSC 1315 All-In-One InkJet Printer

2 Answers

Runtime Error on Scanjet 3570c


please uninstall the the hp software and reinstall it it will help you

bye

Nov 15, 2007 | HP Scanjet 3570 Flatbed Scanner

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