Question about Kenmore 24 in. 17482 / 17484 / 17489 Built-in Dishwasher

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Dishwasher dishes are not getting cleaned on the top shelf and the bottom one

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Re: dishwasher

Basic checks:
is water entering into the machine.
is it hot.
is it being heated during pre-wash
is the soap being dispensed
is the pump running when cycling?
do the arms turn freely?

you mentioned the top and bottom shelves. are there places where the dishes 'are' being cleaned?, or are you meaning that in general they are not being cleaned at all?

most of the above indicators are observable by stopping the wash cycle from time to time in various modes.
to see if water is being pumped at all, put a bowl on the top and bottom shelf, and nothing else. if there is water in it after it cycles then the pump is moving at least some water.
start with these observations and please report back
good luck

Posted on Dec 28, 2007

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