Question about SanDisk Sansa e250 MP3 Player

1 Answer

Computer will not recognize

I have a sansa 250r and my computer will not recognize as a device , but i do hear that noise it makes to let me know it is plugged in,please help

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  • bob3273 Dec 27, 2007

    yes,i did install the drivers right out of the box.the mp3 was bought 3 days ago and i just tried to start it today,tried everything but just cant figure it out.when i go to my media converter or digital music store it does notshow it as a source.

  • mdhilliam Dec 27, 2007

    I bought my Sansa Player a month ago and it was working fine until today when I turned it on I had a song I was previously listening to on so I went to urn it down and went to the main menu and now it is as if its frozen in space and will not cut off or move so I then plugged it into the computer and it said it didnt regonize it and my screen didnt change. So it told me to click on the buble and I did and it tried to take me through the device staus which I could not figure out...

  • mdhilliam Dec 27, 2007

    I bought my mp3 player a month ago and today I turned it on and had a song on that I was previosly listening to. I turned the volume down and wwent to the main menu. The windo is stuck and will not move or function properly. I tried plugging it up to my computer an it says that the device is unknown and my screen still has not changed.

  • RockyMntGirl Dec 28, 2007

    Same problem. On the settings menu there is no USB option. I looked through each item on the menu. It is no where to be found. Any ideas?

  • Anonymous Dec 28, 2007

    i HAVE GONE TO SETTINGS ON THE MP3 AND IT DOES NOT SHOW ANY TYPE OF MTP MODES

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  • 25 Answers

More information, please. Did you install the drivers? Has it ever worked? Did you follow the instructions that came with it telling you to install drivers first, then connect device?

Posted on Dec 27, 2007

  • Ben Hanna Dec 27, 2007

    First, from within the mp3 player go to settings, usb, then choose msc mode. Now plug it in to the pc and navigate using my computer, or windows explorer. You should choose the drive that corresponds to your device. From here you can transfer music to and from the mp3 player. The other mode, mtp, is used for transferring music using windows media player or the sansa media converter. However, to use media converter you MUST have a usb 2.0 connection. It won't work on the older usb, which may be what you have. If you purchase music, download it to your pc, then transfer to the device as I stated before, using my computer to view the device as a drive. That is by far the easiest, and most reliable method. And remember, always keep backup copies of your music because these devices sometimes need to be reset and you might lose anything stored in them.

    I know it's confusing and the instructions aren't very clear, but you can remember it this way...

    msc mode - transfer using my computer or windows explorer
    mtp mode - windows media player or media converter

    Also, it is only possible to transfer video and pictures using mtp mode and media converter.

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1 Answer

Cannot find driver for sansa sandisk 4 gb e260


Hi cream_soda21,

There are no drivers needed to be installed because Sansa Sandisk is a plug and play device. However, if your device can't be recognized by the computer, please consider visiting the link below. Please follow the step by steps procedure.

Sansa player not recognized by the computer

Hope it helps.

Thank you for using FixYa.

Apr 07, 2011 | SanDisk Sansa e260 MP3 Player

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My computer does not recognize my sansa clip


font.f1 {font: 12.0px Times} Hello and thanks for contacting FixYa Technical Support.

Anytime there is an issue where your Sansa clip is not recognized by your computer, run the firmware update for your version of Operating system (Windows, Mac or Linux)

Firmware is software for the hardware itself, so if there is a case, where the hardware connecting via a USB port like your Sansa clip is not recognizing, going to the manufacturer's website and updating the firmware for their specific product you purchased, is a step in the right direction.

For your benefit, I have provided the link to the Sansa Support page, where you can download and install the most current firmware update for your Sansa Clip.
Download Sansa Firmware Updater

Also, for regular operation of your Sansa clip, make sure you are following these steps for use of this device:
---------------------------------------------------------------------------------------------------------
  1. Turn on the Clip
  2. Put the device in Hold (move Hold button until orange is showing)
  3. Press and hold the Center Button
  4. Plug the mini-USB connector into the device (be sure the USB is plugged into the computer)
  5. Wait for the Clip drive to mount
  6. Follow instructions below and drag files to the Clip drive
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Let me know if this helps.

Regards,

-Mactechtrainer

Apr 28, 2010 | SanDisk Sansa Clip MP3 Player

2 Answers

Computer wont recognize the mp3


Try plugging your device to the USB port in the back of the computer. On older computers, the front USB ports are USB1 while the ones in the back are USB2, and I've seen it happen when some devices would go completely unnoticed if they were plugged into USB1.

If that doesn't help, try plugging it into a different computer. If that computer also doesn't recognize it, the problem may lie in the device.

Aug 06, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

Usb is not recognizing sansa


try going to "my computer" on your desktop and it should show an unkown device thats plugged into one of your drives

Aug 01, 2009 | SanDisk Sansa View 8GB MP3 Player - Black

1 Answer

Free memory


Format
This will format your Sansa c200 player’s internal memory
1) Select Settings from the Main Menu.
2) Select Format
3) Select Yes to format the internal memory or No to cancel.

-Tha Mp3 Doctor
Sansa c200 series – Computer/OS Not Recognizing
Connect the device to the PC in MSC Mode
View/c200: Turn on then press and hold the rewind button while plugging to the PC
If that fails, unplug the Sansa from the computer. Uninstall all the Sansa software in the add/remove programs section of Control Panel. Reinstall the clean version of the software from Sandisk’s website – make sure you get the files for the c200 series. Then replug the Sansa and try again. The root of the problem is that Sansa has one set of drivers and Windows has another. If you plug the mp3 player into the computer before installing the Sansa drivers, the Windows drivers will trump the Sansa’s.
Here is a helpful link from Sandisk on the problem with extra information on Vista operating systems:
http://kb.sandisk.com/cgi-bin/sandisk_en.cfg/php/enduser/std_adp.php?p_faqid=42&p_created=1221328944&p_sid=8VPwlRmj&p_brand=sansa&p_accessibility=0&p_redirect=&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9NzQsNzQmcF9wcm9kcz00JnBfY2F0cz0mcF9wdj0xLjQmcF9jdj0mcF9wYWdlPTEmcF9zZWFyY2hfdGV4dD1jMjAw&p_li=&p_topview=1

-Tha Mp3 Doctor

Aug 03, 2008 | SanDisk Sansa c250 (2 GB) MP3 Player...

1 Answer

Please free memory


Sansa c200 series – Computer/OS Not Recognizing
Connect the device to the PC in MSC Mode
View/c200: Turn on then press and hold the rewind button while plugging to the PC
If that fails, unplug the Sansa from the computer. Uninstall all the Sansa software in the add/remove programs section of Control Panel. Reinstall the clean version of the software from Sandisk’s website – make sure you get the files for the c200 series. Then replug the Sansa and try again. The root of the problem is that Sansa has one set of drivers and Windows has another. If you plug the mp3 player into the computer before installing the Sansa drivers, the Windows drivers will trump the Sansa’s.
Here is a helpful link from Sandisk on the problem with extra information on Vista operating systems:
http://kb.sandisk.com/cgi-bin/sandisk_en.cfg/php/enduser/std_adp.php?p_faqid=42&p_created=1221328944&p_sid=8VPwlRmj&p_brand=sansa&p_accessibility=0&p_redirect=&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9NzQsNzQmcF9wcm9kcz00JnBfY2F0cz0mcF9wdj0xLjQmcF9jdj0mcF9wYWdlPTEmcF9zZWFyY2hfdGV4dD1jMjAw&p_li=&p_topview=1

-Tha Mp3 Doctor

Aug 03, 2008 | SanDisk Sansa c250 (2 GB) MP3 Player...

1 Answer

Sansa c240


Sansa c200 series – Computer/OS Not Recognizing
Connect the device to the PC in MSC Mode
View/c200: Turn on then press and hold the rewind button while plugging to the PC
If that fails, unplug the Sansa from the computer. Uninstall all the Sansa software in the add/remove programs section of Control Panel. Reinstall the clean version of the software from Sandisk’s website – make sure you get the files for the c200 series. Then replug the Sansa and try again. The root of the problem is that Sansa has one set of drivers and Windows has another. If you plug the mp3 player into the computer before installing the Sansa drivers, the Windows drivers will trump the Sansa’s.
Here is a helpful link from Sandisk on the problem with extra information on Vista operating systems:
http://kb.sandisk.com/cgi-bin/sandisk_en.cfg/php/enduser/std_adp.php?p_faqid=42&p_created=1221328944&p_sid=8VPwlRmj&p_brand=sansa&p_accessibility=0&p_redirect=&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9NzQsNzQmcF9wcm9kcz00JnBfY2F0cz0mcF9wdj0xLjQmcF9jdj0mcF9wYWdlPTEmcF9zZWFyY2hfdGV4dD1jMjAw&p_li=&p_topview=1

-Tha Mp3 Doctor

Jul 29, 2008 | SanDisk Sansa c250 (2 GB) MP3 Player...

1 Answer

Poblems putting music in my sansa


The problem you are having right now is because windows media player doesnt recognize your sansa..You need to make sure that your device mode is under MTP mode...To check that you need click on tools, menu, usb mode..and its going to show you the mode..select the appropriate one..Then make sure your computer has all the latest update from microsoft...check to see if your device is listed under device manager..if it is uninstall it and reinstall it..to check to see if the device is listed under device manager...click on start menu, right click on my computer, right click on properties, click on hardware and then device manager..sometimes it might have a yellow exclamations mark next to it..right click and uninsatll it and reinstall it..But make sure you have that device plug in on the back of your computer instead of the front..Let me know what happen before you rate me..
I hope that helps
Please rate accordingly
Thank you
COmputerrep

Mar 23, 2008 | SanDisk Sansa e250 MP3 Player

24 Answers

Sansa e260 says connected but device not recognized


I agree with the above suggestion. Try setting the USB Mode under "Settings" on "MSC" on the Sansa. My computer would not recognize the e260 when the mode was set to "MTP"; works fine on "MSC".

Dec 27, 2006 | SanDisk Sansa e260 MP3 Player

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