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Plug it into the cradle, make sure the green light on the cradle is
on. With it still in the cradle, hold down the power button, then
press the reset button on the back while still holding down power
button. Initialization screen comes up, memory is cleared, do a
sync to restore memory.
try a hard reset - it will restore to the original state. it removes all files and programs in the memory files in a storage card wont be affected.
Just hold down the calendar and today buttons, these are the two outer buttons on the lower left and lower right, then using a stylus press and hold for at least ten seconds the soft reset button this is located on the lower right edge of the unit. The screen should reset and the iPAQ will boot up again.
There are a couple issues that could be going on here, so let's address them both:
1. Your iPAQ's battery could not be charged. Try charging the iPAQ on it's cradle for a couple hours and then try it.
2. Your iPAQ could have it's back light turned off meaning the screen is still displaying everything, but you just can't see it. Assuming the iPAQ is currently off, press the power button once ( to turn it on) then try holding down the power button for 5 seconds and see if the screen lights up.
If you are using the USB connection you'll need to check to make sure your HotSync is enabled for USB and not just serial port connection (the old default). Find the HotSync icon (red and blue arrows bent into a circle) in your computer's system tray (next to the clock) and right-click to bring up the menu. At the top you'll see "Local USB," "Local Serial," "Modem" and "Network." Make sure that there's a check next to Local USB. If not, just click on it, once, to enable it. Then, reconnect your Palm and activate the HotSync on the Palm (the star on the right side of the entry pad).
Another way I've found to do this is to press the power button and reset button at the same time. Then when you get the message to clear all data press cancel. I get this every time I re-charge my axim in the cradle. Doesn't anyone have a better solution? When it happens I have to reset my time. It's usually a day behind.
I had the same problem. Contacted HP customer service chat, and got the following answer that
solved the problem:
1. Remove the battery for 30 minutes. 2. Insert it again in the iPAQ. 3. Perform a clean reset on the iPAQ and at the same time charge the iPAQ.
To perform a clean reset please follow these steps:
Press and hold the Calendar button, the Power button, and the Messaging button.
While holding these buttons, use the stylus to lightly press the Reset button on the bottom of the HP iPAQ.
The problem can also be solved by getting a new battery, and performing the clean reset while charging (using the portable charger, not the cradle).
If your craddle has DC power input that charges the PDA while in craddle, try setting the power configuration so that when the PDA is on external power, there is no blank screen timeout, and no automatic shutdown (it's in the Settings menu). This way, it won't power down while in craddle, and you won't get this problem you're having.