Question about Creative Labs Zen V MP3 Player

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Zen Xtra 40 GB

I have a Creative Nomad jukebox Zen Xtra 40GB . when I turn it on it goes to rebuilding the library for a loooong time and then then says firmware problem . How can I fix this

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Http://us.creative.com/support/downloads/

and download the firmware for you version,.

Posted on Jan 22, 2008

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Manual for my nomad jukebox zen xtra 40gb v 1.03.02


thank you for using Fixya.com.

here is the site that you can use to download manual for your unit..
it will help you guide for all your question...


please don't forget to rate our answers.
thanks,

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Ok this is what I have found.....Try to run the Recovery Mode here is a link to Creative Labs website that will walk you through it... Just look for Jukebox its on the bottom...you can get the firmware from the same website under support and then just select the type of jukebox you have....that will be the second link...You will need to click on Zen and then look on the right side for Archived Products
http://support.creative.com/kb/ShowArticle.aspx?url=http://203.211.142.197:80/srvs/cgi-bin/webcgi.exe/,/?st=357,e=0000000000342903798,k=6058,sxi=1,varset=ws:http://us.creative.com,case=4794

http://support.creative.com/Products/product_list.aspx?catID=213&CatName=MP3+Players#

Good Luck and let me know if this helped

cbinny1

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When it gets to the EAX screen tap it ******* the right side just above the menu button, wait for the drive to kick in and it should work again.

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i suspect you got a corrupt file when it shutdown and when it cleaned it up it took most of the songs with it.

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First thing i would do is make sure your at the current firmware.

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TDG1 do you get the same where the logo comes up? or is yours dead?

read this tread in the middle is the solution
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