This causes the printable area on the page to be that much less (10 3/4 or 10 1/2 on an 11 inch page). The software thinks the paper is 11 inches long and keeps track, down to the micro inch, where it is on the paper. When it reaches the 10 1/2 inches, your printer calls the page done and ejects it. However, the software thinks there is still another 1/2 inch to print (usually the footer area). Now when you insert a new sheet of paper, the software finishes printing the rest of the page (normally a blank footer) and form feeds to the next sheet. To correct what the software thinks the paper size is, you need to run the Preferences application and change the default settings. Select the Printer button. In the next window, select the 'Change Defaults....' button. Change both the Document size and the Paper size to a height of 10.875 and click OK. Try a new document to see if the paper size is correct. You may need to go back and change the height a few times until it is correct (the height changes in .125 increments). Usually either 10.875 (for 1/4 inch forced top margin printers) or 10.75 ( for 1/2 inch forced top margin printers) will work.
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