Question about Microsoft ZUNE JS8BRPBDLUG MP3 Player
Mircosoft zune keeps showing a battery charging symbol and froze up
To restart the Zune device, follow these steps: 1. Set the Hold switch to the unlocked position. Note To make sure that the Hold switch is in the unlocked position, you may have to move the switch back and forth until the switch is in the correct position. 2. Press and hold the Back button while you press the top of the Zune pad
Posted on Sep 25, 2008
Try turning it off fully by pressing "down" and the "back"(not left) button for about 5 seconds and then turn it back on again by hitting play.
Or just let the battery die and charge it from dead.
If that does not work then you may need to reformat the zune from scratch, hold back+left+center while it's booting to wipe the drive... then plug it into your computer for firmware install and song transfer.
Posted on Feb 06, 2008
I had this problem this morning and since tech support was closed I decided to fix it myself. Pull the back case off the zune and unplug the battery for about 30 seconds. Put it back in and back together and it should work. Not really sure why this works but I think it's got something to do with mangled data in the RAM and since there's no off switch there's no real way to turn it completely off to clear the RAM. All I know is it worked for me and a friend who was having the same problem this morning.
Here's a guide on how to take it apart:
Posted on Dec 31, 2008
A 6ya expert can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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