Question about iLO (2 GB) MP3 Player

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Mp3 usb connection problem

When I plug in the usb cable the computer doesn't recognize it. Also, the mp3 doesn't power up when the usb is plugged into it. Any solutions?

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  • markisha Jan 02, 2008

    When i initally connct the mp3 player to the computer it was recognized. After about 15 minutes of putting music on, I unplugged it and was able to listen to the music. Then it powered down and i have not been able to get another connect. The computer does not rcognize it when I make connection.

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  • 41 Answers

You might have to update your mp3 player

Posted on Dec 27, 2007

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The directions from Memorex said ''Hold down the play button and plug in usb cable.'' 'Another set of Memorex directions said, ''Hold down the power button and plug in usb cable.'' Neither worked for me.
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My MMP8567 screen read ''boot error shutting down''.

Update the firmware. Download directly from Memorex site, Support section.

Everytime I plugged it in to the computer the computer would find it but then it would disappear almost immediately.
I downloaded the Updater program from Memorex but it couldn't find the player.
The directions from Memorex said ''Hold down the play button and plug in usb cable.'' Another set of Memorex directions said, ''Hold down the power button and plug in usb cable.'' Neither worked for me.

SOLUTION: I finally held down the LOCK/UNLOCK button and plugged in the usb cable. My computer found the player immediately and a software driver window popped up asking for a driver. I let windows search the internet and it found and installed the driver. The driver it was looking for was: ''player recover device class driver''

After windows confirmed it recognized my mp3 player I started up the Firmware update program and was able to update the player.

I tried to be clear and detailed. Good Luck ;-)

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