Question about Philips GoGear HDD075/17 MP3 Player

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Mp3 not working Right

Its an MP3 Player, black, Philips GoGear, The backlight does not work so you cant see anything. The number on it is SA3125/37 there is one other number too its S/N: SF1A0722000285. Purchased on 12/25/07 as a christmas present.

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Re: Mp3 not working Right

Call Philips and report the problem. You may be still under warranty.

Posted on Feb 11, 2008

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Philips GoGear SA52XXBT mp3 player keeps on freezing

Support for GoGear SA52xxBT on this site (select your model from the list):

How to format the player is explained under "Latest additions" when you scroll down: select the Frequently Asked Question containing the

When still having problems, just post a comment when more help is needed.

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go to the settings on the mp3, go to backlight and set light to "always on".

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Go to - download the latest version of the Philips (Arcsoft) Media Converter

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My mp3 player is fully charged right! i try to play my songs. it says phillis then turns black screen,phillis then black screen,over and over it says this! i tried to plug it into my labtop and nothing...

Reset the player first. If that fails:
Recovery Mode for Philips' GoGear
Open the Philips Device Manager (Start à All Programs à Philips Digital Audio Player à SAXXX à Philips Device Manager) and click on the “Repair” tab. Then click on the “Repair” button to start the repair process. Most of the time, when your player is in that state, the Device Manager will not recognize that your GoGear is plugged in. If this is the case: Disconnect the player from the PC, and make sure the mp3 player is turned off. Hold in the volume + button on the mp3 player, and reconnect the player to your pc while holding in the volume + button. Continue holding the volume + for 10-15 seconds until a "Found New Hardware Wizard" pops up. It should recover your device if there isn't anything internally wrong with the player. Warning: this procedure will result in your songs being erased off the player, so they will have to be reloaded.
-Tha Mp3 Doctor

Nov 01, 2008 | Philips GOGEAR SA6045 MP3 Player

1 Answer

Philips GoGear 4gb

Connect ..... Format .... if still does not work ... reset ... if still not working please upgrade firmware from philips website

Oct 14, 2008 | Philips GoGear SA178 MP3 Player

1 Answer

Philips mp3 play isnt working

Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

-Tha Mp3 Doctor

Dec 09, 2007 | Philips GoGear SA178 MP3 Player

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Philips GoGear SA6045 MP3 Player

Either try replacing the screen or if the player has firmware to either update it or reinstall

Sep 16, 2007 | Philips GOGEAR SA6045 MP3 Player

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