Question about Fargo Persona C30 Thermal Card Printer

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New ctg. change problems

I have never changed a ribbon on our new Fargo C30. I have the ctg. which reads:
Fargo DTC400 part number 044230
When I place a new ribbon inside the right hand button on the top blinks without a msg.

Is this the correct ribbon? Or do you have any suggestions. I can not find a manual on the system to troubleshoot.


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Re: New ctg. change problems

In the printing preferences there is an auto detect ribbon button . you should select it.
Your ribbon will be updated. Also if printer asks you if the ribbon is correct select yes. The printer will then print on whatever ribbon you have intalled. This doesnt work with test prints

Posted on Mar 10, 2008

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Persona C30 Thermal Card Printer: im using fargo printer 30e. everytime i tried to ...

How many prints have been down on the unit?
the most common problem could be the rollers need replacing or a problem with the ribbon sensor. We do repairs and also repair under warranty, How old is your printer?


May 16, 2010 | Fargo Persona C30 Thermal Card Printer

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Panel Searching

Common problem with the DTC300, C30, DTC400. Upgrade the firmware and printer driver from Then calibrate the ribbon sensor through the printer driver calibrate tab.

Feb 06, 2010 | Fargo DTC-300 Thermal Card Printer

1 Answer

I have a persona C30 card printer by Fargo and it keeps telling me that the ribbon is broke when in fact it isn't....I put in a new ribbon cartridge thinking maybe I had a bad ribbon, but that doesn't seem...

run forgo diagnostic utility given on your installation cd
Try by doing all the tools under mechanics tab most importantly ribbon sensor calibration and advance & reverse ribbon drive motor by removing the ribbon as instructed by the manufacturer

Jan 06, 2010 | Fargo Persona C30 Thermal Card Printer

2 Answers

It prints the yellow & magenta layers, then skips printing cyan & black (with screeching noise as the ribbon passes) to printing overlay (sometimes skips overlay), but stopped short of ejecting to...

Download the latest copy of the C30 firmware, Fargo created a fix by sending more power to the ribbon sensor. After downloading the new firmware, calibrate the ribbon covering the printer the best you can from light.

Nov 18, 2009 | Fargo Persona C30 Thermal Card Printer

1 Answer

Fargo DTC400 is giving me "INVALID RIBBON" error

I think you or your machine have answered your own question. The machine said it isn't going to use the 300 ribbon and that is that.

I dont have experience with your particular model but I can tell you a Ford starter will not start a Chevrolet automobile.

I think you should take the 300 ribbon back and get a 400. If they wont take it back, trade somewhere else.

So, what do you say?


Sep 23, 2009 | Fargo DTC400 ID Card Printer Package

1 Answer

Printer keeps breaking the ribbon

first, try to calibrate the ribbon, if it does not work, you probably have worn out rollers, and possibly a broken o-ring. if you want more info, call us at 310-671-8018, thanks adi

Mar 25, 2009 | Fargo DTC400 ID Card Printer Package

1 Answer

DTC400 Ver. 3.3.8 breaks printer ribbon

we are located in los angeles, if you would like to send the printer to us.

mostly likely the rollers are worn out, or possibly a bad o-ring.
our # is 310-671-8018
thanks adi

Mar 09, 2009 | Fargo DTC400 ID Card Printer Package

1 Answer

Broken ribbon on the Fargo Persona C30

Try a sensor calibration, its done through the printer drivers.

Jan 12, 2009 | Fargo Persona C30 Thermal Card Printer

1 Answer

My DTC 400 bladge printer jams a lot.

The DTC400 has an o ring that drives the card feed rollers. Fargo has had a problem on older DTC400 printers with the o ring stretched or broke. This causes irregular feed roller issues, ribbon breakage or misalignment of print registration.

It is recommended to do a ribbon sensor calibration. This can be done through your print driver using the directions in this link.

Your DTC400 came with a two year manufacturer warranty. Contact Fargo Technical Support at 800-459-5636.

For more information about id card printer systems, visit our website at

Nov 13, 2008 | Fargo Printers & Copiers

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