Question about Xerox DocuMate 252 Path-Through Scanner
When I scan a 40 page or so document, the first 5 or 6 pages scan OK then they start getting darker and by page 15 or so, they are completely black.
I am a Support Engineer with Xerox Scanners.
It sounds like your problem is being caused by a reduction in light in the scanner. This would most likely be cause by the power brick, but may also be a failure of the lamps in the scanner. If you have another scanner of the same type, you can interchange them to see if the problem consistently follows the scanner or the power supply.
In either case you should contact us to discuss your replacement options by calling 800-648-0410.
Xerox Scanners Support
Posted on Sep 28, 2012
Buy a used Canon high speed scanner.
Posted on Feb 14, 2008
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