Question about Xerox DocuMate 252 Path-Through Scanner

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Documate 252 scanner

When I scan a 40 page or so document, the first 5 or 6 pages scan OK then they start getting darker and by page 15 or so, they are completely black.

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Re: Documate 252 scanner


I am a Support Engineer with Xerox Scanners.

It sounds like your problem is being caused by a reduction in light in the scanner. This would most likely be cause by the power brick, but may also be a failure of the lamps in the scanner. If you have another scanner of the same type, you can interchange them to see if the problem consistently follows the scanner or the power supply.

In either case you should contact us to discuss your replacement options by calling 800-648-0410.

Xerox Scanners Support

Posted on Sep 28, 2012

Re: Documate 252 scanner - Xerox DocuMate 252 Path-Through Scanner Scanners

Buy a used Canon high speed scanner.

Posted on Feb 14, 2008

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firstly check the original paper which scanned if it was same the scanner is OK .if not continue with cleaning
second it may be need to clean inside scanner (with soft cloth clean 2 CIS/Camera).
& if you can send a photo it will be useful.

Sep 03, 2014 | Xerox DocuMate 3125 - Document scanner -...

1 Answer

I could not find the icon for the One Touch Visioneer scanning software for my Xerox Documate 510 so I uninstalled the software and re-installed and now I can't find anything. I am completely unable to...

  • Welcome [ What's in the Box ~ The Xerox DocuMate 510 Scanner ~ What You Need ~ Documentation ]
  • Installation [ Before You Begin ~ Step 1: Assemble the Scanner ~ Step 2: Install the Software ~ Step 3: Connect the Power Supply ~ Step 4: Connect the USB Cable and Turn on the Power ~ Additional Applications Available with Your Scanner ~ View the User Guides ~ Register Your Scanner and Check for Updates ]
  • Scanning [ Loading Documents to Scan ~ Load a Stack of Documents ~ Load a Single Page ~ Scan from the One Touch Button Panel ~ Check the Scan Settings Before Scanning ~ Using the One Touch Panel ~ About the One Touch Button Panel's Names and Icons ~ The Default One Touch Settings for Your Scanner ~ Configuring the One Touch Buttons ~ About the One Touch Properties Window ~ Selecting New Settings for a Button ~ Setting Destination Application Properties ~ Selecting Document and Page Format Options ~ Scanning with Optical Character Recognition (OCR) ~ Renaming a One Touch Button ~ Selecting Options for a Button ~ Creating a New Scan Configuration ~ Editing or Deleting Scan Configurations ~ Configure Before Scan ~ Scan and Burn to a CD ~ Scanning with Event Forwarding ~ Creating an HTML Web Page from Your Scanned Documents ~ Transferring Scanned Documents to Storage ~ Checking the Hardware and Setting the Lamp Power Saving ]
  • Scanning with the TWAIN Interface from PaperPort [ Accessing the TWAIN Interface from PaperPort ~ The Two TWAIN Interface Options ~ Scanning from the TWAIN Basic Interface ~ Scanning from the TWAIN Advanced Interface ~ Adjusting the Image with the Advanced Interface ~ Adjusting the Resolution ~ Adjusting the Brightness and Contrast ~ Adjusting Gamma, Saturation, and Color Hue ~ Adjusting Input Size ~ Creating a New Advanced Interface Profile ~ Display the Device Configuration ~ Setting Up PaperPort to Work with Your Scanner ]
  • Scanning with the WIA Interface [ Fine Tuning Your Scans ]
  • Maintenance [ Clearing Paper Jams ~ Care and Maintenance ~ Cleaning the Scanner Glass ~ Cleaning the Automatic Document Feeder ~ Replacing the ADF Pad Assembly ~ Replacing the Roller Assembly ~ Troubleshooting ~ Error Light Troubleshooting Codes ~ Uninstalling Your Scanner ~ Uninstalling the Scanner and One Touch Software ~ Uninstalling the PaperPort Software ~ To Install Another Driver ~ Xerox DocuMate 510 Scanner Specifications ~ Xerox DocuMate 510 Parts List ]

Jan 25, 2011 | Xerox DocuMate 510 Document Scanner

1 Answer

I need to scan both sides of a document. How is

How to fix my Personal Computer when it show blue page , I want to know what cause it is.

Nov 11, 2009 | Xerox DOCUMATE 510 Flatbed Scanner

1 Answer

Canon DR-9080C Duplex Rotation issue

Scan in portrait mode only. Of course this takes more time as compared to Landscape mode. The top module 'reads' left to right as we see it and the botom module 'reads' right to left, if you look from top. So if you scan in landscape mode and rotate, the back side is rotated by another 90 degrees and hence you see it upside down. If you are using PDF file and have Adobe Acrobat, you can specifically rotate odd or even pages.
S. Mohan, Chennai, India

Jun 23, 2009 | Xerox DocuMate 252 Path-Through Scanner

1 Answer

Xerox Documate 252, just quit working

The flashing green light has the following meaning:

• Blinking green: indicates the scanner is waking up from power
saving and preparing to scan.
• Steady green: indicates the scanner is ready to scan.

How to Adjust the Power Save Settings for the DocuMate 252
1. Right-click on the One Touch icon and choose Show
Hardware from the pop-up menu.
You can also click the scanner icon at the top of the One Touch
Button Panel.
If the Hardware View of the panel is open you can also right-
click on the DM252 icon.
The Hardware Properties dialog box opens and shows
information about your Xerox DocuMate 252 scanner.
2. Click the Properties button.
Your scanner has a built-in power saving feature that is set to
power down after 15 minutes of idle time. You can change the
time before the scanner powers down, from 1 minute to a
maximum of 3 hours.
3. Click the arrows for the Lamp timeout setting and choose a
time setting.
To return the scanner to its factory settings, click Reset Device.
4. Click OK to save the changes and close the dialog box.

Let me know if this solves the problem and thank you, Binary Bob

Dec 09, 2008 | Xerox DocuMate 252 Path-Through Scanner

1 Answer

Xerox 510 will not scan from ADF

If it is new, and not assuming there is a hardware problem with the scanner (some fault), might be a software problem. If the scanned image from the flabed is OK the drivers would be installed properly. You do not say which software you are using but when you have a "Professional" documentscanner and intend to use it for "production" scanning you need proper software also, To scan, to mix documents, rearrange pages, auto remove blank pages, deskew, produce small PDFs even when scanning color and so on. Look at PixEdit - it will do the job for you.

Jul 16, 2008 | Xerox DOCUMATE 510 Flatbed Scanner

1 Answer

Incomplete feed

try correcting the page width and make sure one page goes through at a time also you can press the bottom of the paper and it will feed better

Mar 18, 2008 | Xerox DocuMate 252 Path-Through Scanner

1 Answer

Scanner excludes front page

This is not the only solution, but this might help.

Put a blank page in as the first page and see if all of your documents scan completely.

You may need to clean the ADF. Try the following:

Cleaning the Automatic Document Feeder
You may need to clean the ADF feed mechanism if your
documents do not feed easily into the ADF, or several feed in at the
same time.
To clean the ADF:
1. Dampen a soft cloth with some isopropyl rubbing alcohol
2. Press the ADF cover release on the top left of the scanner body
to open the Automatic Document Feeder cover.
3. Wipe the feed roller from side to side. Rotate the roller to clean
its entire surface.
4. Wipe the pad from top to bottom. Be careful not to snag the
cloth on the springs on either side of the pad.
5. Close the cover when you’re finished.
NOTE: Please be careful when cleaning the roller. The roller is
designed to rotate in one direction only. As you’re cleaning the
roller, make sure it rotates easily, and continue rotating it in that
direction while wiping it clean. Do NOT force the roller to rotate
in the opposite direction. Forcing the roller to rotate will damage
it, and may cause the scanner to feed pages incorrectly.

Please let me know if this has helped and thank you. Binary Bob

Dec 05, 2007 | Xerox DocuMate 252 Path-Through Scanner

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