Question about Xerox DocuMate 252 Path-Through Scanner

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Documate 252 scanner

When I scan a 40 page or so document, the first 5 or 6 pages scan OK then they start getting darker and by page 15 or so, they are completely black.

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  • 34 Answers

Hello.

I am a Support Engineer with Xerox Scanners.

It sounds like your problem is being caused by a reduction in light in the scanner. This would most likely be cause by the power brick, but may also be a failure of the lamps in the scanner. If you have another scanner of the same type, you can interchange them to see if the problem consistently follows the scanner or the power supply.

In either case you should contact us to discuss your replacement options by calling 800-648-0410.

Regards,
Xerox Scanners Support

Posted on Sep 28, 2012

  • maria
    maria Nov 15, 2013

    scanner is ready, but it's not taking any paper it's not doing anything.

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Posted on Feb 14, 2008

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Jun 23, 2009 | Xerox DocuMate 252 Path-Through Scanner

1 Answer

Xerox Documate 252, just quit working


The flashing green light has the following meaning:

• Blinking green: indicates the scanner is waking up from power
saving and preparing to scan.
• Steady green: indicates the scanner is ready to scan.

How to Adjust the Power Save Settings for the DocuMate 252
1. Right-click on the One Touch icon and choose Show
Hardware from the pop-up menu.
You can also click the scanner icon at the top of the One Touch
Button Panel.
If the Hardware View of the panel is open you can also right-
click on the DM252 icon.
The Hardware Properties dialog box opens and shows
information about your Xerox DocuMate 252 scanner.
2. Click the Properties button.
Your scanner has a built-in power saving feature that is set to
power down after 15 minutes of idle time. You can change the
time before the scanner powers down, from 1 minute to a
maximum of 3 hours.
3. Click the arrows for the Lamp timeout setting and choose a
time setting.
To return the scanner to its factory settings, click Reset Device.
4. Click OK to save the changes and close the dialog box.

Let me know if this solves the problem and thank you, Binary Bob

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Xerox 510 will not scan from ADF


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1 Answer

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This is not the only solution, but this might help.

Put a blank page in as the first page and see if all of your documents scan completely.

You may need to clean the ADF. Try the following:

Cleaning the Automatic Document Feeder
You may need to clean the ADF feed mechanism if your
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same time.
To clean the ADF:
1. Dampen a soft cloth with some isopropyl rubbing alcohol
(95%).
2. Press the ADF cover release on the top left of the scanner body
to open the Automatic Document Feeder cover.
3. Wipe the feed roller from side to side. Rotate the roller to clean
its entire surface.
4. Wipe the pad from top to bottom. Be careful not to snag the
cloth on the springs on either side of the pad.
5. Close the cover when you’re finished.
NOTE: Please be careful when cleaning the roller. The roller is
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direction while wiping it clean. Do NOT force the roller to rotate
in the opposite direction. Forcing the roller to rotate will damage
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Please let me know if this has helped and thank you. Binary Bob

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