Question about HP Photosmart 335 InkJet Printer

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HP Photosmart 335 Error Mesage

I have a HP Photosmart 335 and all of a sudden I keep getting the error...Print cartridge cradle is stuck. Clear jam then press OK. I have tried what others have suggested but no luck. Any ideas?

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  • jenbarb105 Aug 25, 2008

    mine says the same thing. It says clear the jam and press ok, I have taken the cartridge out and replaced it and turned it on, and it says the same thing.

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It is programmed to malfunction just like the dell computers, your best bet is to buy another competitors product and never buy the HP brands again!!!

Posted on Dec 02, 2008

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1 Answer

My printer keeps saying


There is probably a small piece(s) of debris floating around in there. Look very carefully for it with a flashlight. Try to remove it that way.
You can also buy "canned air" available at computer and office supply stores and use it to blow out the printer as thoroughly as you can.

Believe it or not, I have read where a small piece of skin has kept the carriage from moving properly.

Oct 25, 2009 | HP Photosmart 375 InkJet Printer

1 Answer

I reconnected my printer and it says..''Print cartridge cradle is stuck. Clear jam and then press OK''. What do I do? Where's the cradle? I'm messing with it and I got nothing. I HAVE to print out...


>the cradle is the carriage which hold your print cartridge.
>follow the steps on this link, this should resolve your issue

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00255616&cc=us&lc=en&dlc=en&product=397810

Sep 29, 2009 | HP Photosmart 8150 InkJet Printer

1 Answer

Paper cartrige cradle is stuck.


print cartrige cradle is stuck clear jam then press ok in hpphotosmart 7550

Sep 08, 2009 | HP Photosmart 8150 InkJet Printer

1 Answer

Hp photosmart 7550 says carriage is stuck


print cartrigeis cradle is stuck clear jam then press ok in hp photosmart 7550.

Apr 04, 2009 | HP PhotoSmart 7550 InkJet Printer

1 Answer

Printer cartridge cradle is stuck.


Hi ok sorry to heer but try I found this I know your error not in here but it may work for It worth a try nothing to lose and it may work. I know your error code is not in this but it some times it clean the error with this type of error number you can gave it a go try not harm it Error code: 0xc18a0201, 0xc18a0206, 0xc18a0306, 0xc18a030a, 0xd0620130, 0x887dd03a, 0xd05d010d, 0xf0af8004, 0xc19ac3ff, 0xc18a050...

Reset the product:
1. Without turning off the product, disconnect the USB cable from the rear of the product.
2. Remove the cartridges from the product.
3. Wait for the 'Insert Cartridges ' message to display on the control panel.
4. Disconnect the power cord from the back of the product.
5. Wait 60 seconds.
6. Reconnect the power cord. If the product does not automatically turn on, press the Power button ( ).
7. Reinsert the cartridges, and then close any open doors on the product.
8. If you receive a prompt to print a calibration page, do so.
9. Reconnect the USB cable to the rear of the product, and then try printing again.
Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Oct 17, 2008 | HP - HP Photosmart 8250 printer

4 Answers

Print cartridge cradle is stuck ican't find where it is jammed


This might help . . . Mine finished printing one doc & then made a terrible noise & sent a message to my screen that "print cartridge cradle is stuck." When i opened door, i could see it was stuck off to the left side so left cartridge was obscured. I could not get it to budge, although i kept turning it off, gently pushing & turning it back on. Finally, i got my hand inside & determined that the little door to the left-side cartridge had popped open & was causing it to remain stuck. After some struggles (turn off printer first!) i was able to maneuver it around & close it tight. Now, all is well . . .

Apr 16, 2008 | HP Office Equipment & Supplies

1 Answer

Photosmart 335


Open the cover up where the cartrige are , the carriage will get to the center, then take the cartridge out close the cover.

Turn the printer off then on , put the cartridge back. try it

Mar 26, 2008 | HP Photosmart 335 InkJet Printer

2 Answers

Print cartridge cradle stuck there was a paper jam. That was cleared, but now it says the cradle is stuck and the paper does not feed please help print cartridge cradle will not move


Hi, I have a HP Photosmart 8050. Runs good till Now. 1, ONE Sheet of paper Jamed. THe RED Light Keeps Blinking Like crazzzy. I unhooked it to re-boot. It says Print Cartridge Cradle is stuck. Clear Jam & press OK. Iv'e L@@KED 4 anything. Nothing in way. I took the ONE sheet out. Still Nothing. It's Like my X-wife. 1 item wrong and a Bunch of ****. New Ink. Got Milk. Oh wrong Commercial. Got Fix. Retired Handi-capped sanior, Ron

Mar 17, 2008 | HP Photosmart 2575 All-In-One Printer,...

1 Answer

HP 7660 "Print Cartridge Cradle is Stuck" Message


I was having same problem but it was a paper jam all the time and then it started to state Cairrage Jam. And what was happening was the unit the cartridges sit in was not going all the way to the right. A little nudge and you could feel it move. Closed lid and sometimes it would print but eventually it would fail. Just replaced but I suspect if you can get to the cairrage you could clean/repair whatever was keeping it from going all the way to the right.

Hope that helps!

Dec 18, 2007 | HP Photosmart 7660v InkJet Printer

2 Answers

Cartridge cradle is stuck


I have had this problem with my 7550 for a while now and I finally found this on the HP website and it seems to have fixed my problem, I also replaced all of the cartridges:

Issue While printing from an HP Photosmart printer, the printer screen displays Print cartridge cradle is stuck / clear jam and then press OK . The printer may also make grinding sounds. This can occur after a paper jam when another printer part blocks the cradle. Solution Follow these instructions to adjust the clutch on the printer.
  1. Disconnect the USB cable.
  2. Press the printer power button to turn off the printer.
  3. Disconnect the power cord from the back of the printer.
  4. Open the top cover of the printer.
  5. Remove the print cartridges from the printer.
  6. Slide the cradle to the right side of the printer.
  7. Locate the clutch on the left side of the printer.
    NOTE: The clutch is a flat, white, plastic component that rests just above the white roller gear wheel. In the HP Photosmart P1000 and P1100 printers, the clutch is black metal. Figure 1: Printer clutch c00020494.jpg
  8. Remove the rear access door from the back of the printer.
  9. Press the clutch firmly towards the back of the printer, while rolling the wheels in the back of the printer upward two full rotations.
  10. Release the clutch and roll the wheels up two more rotations.
  11. Reinstall the rear access door.
  12. Reinstall the print cartridges and secure the latches in place.
  13. Close the top cover and reconnect the power cord.
  14. Turn on the printer.
  15. Print a test page.

Nov 27, 2007 | HP PhotoSmart 7550 InkJet Printer

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