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Re: Paper not going down
I personally work with Fellowes brand shredders, but it sounds like you have a paper feed sensor issue. This may be a mechanical or electronic sensor located in the center of the paper feed slot. If it is electronic it may just need cleaning(qtip dipped in rubbing alchohol. If it is a mechanical sensor check to make sure it has not been broken or it may be stuck because of paper that has become wedged behind it(you may need to jiggle the switch a few times to free it). If none of this works you may have a burned out switch or a bad pc board, contact manufacturer for more info.
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You may have to turn it upside down and go to work with tweezers and a utility knife to remove every bit of paper from the mechanism. I have found that 10X rating to be overly optimistic; the equivalent Royal shredder I am using currently groans and complains if more than a few sheets are fed in at a time.
Try running the machine in reverse and putting some shredder oil onto the cutting blades to loosen things up. Then try running the machine in the forward direction but hold the paper in the eyes but dont let it go into the shredding blades...see if it runs forward.!
If it will do this then slowly try paper 1 sheet at a time..but put some shredder oil onto the sheets of paper you are shredding.
If the overload light still comes on without even letting you shred 1 sheet of paper then you likely have another problem...maybe the motor or pcb..you can contact Royal at 1-800-524-0799 for parts assistance.
Royal. Haven't heard of that brand. Could get in contact with tech service, but it's probably easier to grab a new paper shredder.
Paper shredders can be pretty cheap though, great guide to cheap paper shredders here: http://hubpages.com/hub/Best-Paper-Shredders
Yes....this is a consumer model....NO BIN/BAG FULL INDICATOR....to keep costs down, you will just have to try to get the bin out a little at a time and slowly reach-in and "fish out the shredded paper...once you have enough out the bin will come out...hopefully the backed up paper has not jammed the machine and blown the PCB inside.....if it has give Royal a call at 1-800-524-0799 for parts assistance.
Did you ever put shredder oil onto the cutting blades?????
The blades can clog with paper dust and then it can't shred as many papges as it should or even jam completely...you should occasionally shred a sheet of paper with shredder oil poured onto the sheet.
Try pouring some shredder oil into the cutting blades where you insert the paper then run the unit in reverse for a while. Then put some of the shredder oil onto a sheet of paper and try shredding the sheet of paper. Some lubrication on a x-cut shredder does not hurt.