Question about Sony Grand WEGA KDF-42WE655 42" Rear Projection HDTV
I have a Sony Wega 42inch TV. The unit is two and half years old. A blue halo in the center of the screen developed. I have replaced the bulb. The blue hallo is still there. Has any one a solution to this problem Ray email@example.com
Posted on Aug 12, 2008
Thank you so much. My Sony TV starts showing blue dots like stars in the middle of tv. I am so happy to find out that Sony will cover it. I just called Sony and a repair is scheduled to come soon. Thanks.
Posted on Jul 21, 2008
I have the 55", 2004 model year Sony WEGA. Sure enough, I started to have a blue hue on the very bottom right corner of the screen. On a black screen, it was just at the very edge, but when lighter colors were on the screen, the hue became a little larger. I used the link in Solution #2 and called the number first-thing on Monday morning. They gave me a reference number and had me call a local TV repair place. Wednesday morning they came out and fixed it. 50 hours after my initial call, the part is replaced and everything is fine. I purchased about 39 months ago, so it was out of factory warranty, as well as the extended warranty from Best Buy, but it was all covered - not a penny out of pocket. It's a pain, but I'm glad Sony is out there trying to make things right.
Posted on Jul 02, 2008
I just read this and maybe will help you if it is the "blue dots" and these models you may be covered under warranty. http://esupport.sony.com/perl/news-item.pl?news_id=206&mdl=KDF42WE655
Posted on Jun 01, 2008
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Posted on Jan 02, 2017
SOURCE: blue hue on screen
Probably the optics block. It needs to be replaced.
However, it looks like you're in luck. Sony will reimburse you.
Go here for more information:
Posted on Dec 02, 2007
SOURCE: blue hue on bottom of screen
just writing to say thanks guys! had a blue hue in the left corner of my 4yr old KDF-60WF655..called the sony number told them the deal...they had me call an authorized service place, 2 weeks later I had an optical block replaced free!! yes it took a class action law suit but its fixed! wouldn't have considered calling if i hadn't read your posts....thanks again!
Posted on Sep 27, 2008
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