Question about Microsoft Fingerprint Reader Win Fingerprint Reader

1 Answer

Catastrophic Error when trying to register fingerprint

I have Windows Vista. I downloaded and installed the most recent software of the Digital Persona Manager (2.1 version) from Microsoft's website and restarted the computer normally. After it has been fully installed, it will not let me register my fingerprint using the fingerprint registration wizard. When I try to manually select it, or touch the fingerprint reader to bring up the box to register the fingerprint, it says catastrophic error. How can I fix this? I am unable to use the fingerprint reader without being able to register my fingerprint.

Posted by on

  • Anonymous Jan 17, 2008

    Please help! Losing my mind with receiving 'Catastrophic Error' when trying to register fingerprint using Vista.



1 Answer

If you turn data execution prevention off (cntrl panel, system, performance steeings buton then the DEP tab) it will work.

It is better to add only the programs (.exe) from the BIN folder of your C:\Program Files\DigitalPersona\bin folders since DEP is a good security measure against many types of attacks.

The single fact that Microsoft keeps that bug around can be seen as "you will never get security with Big Brother". It is really ugly and, as an electronic engineer I think Microsoft Monopoily as somethiung to do with NSA CIA MOSSAD and wars.

I am sorry to say what my most honest intuition tells me :)

Posted on Jul 10, 2008


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Can you solve the problem for my lap top Toshiba satellite E105-S1402, I am not able to register my finger print on TrueSuite Access Manager Finger Print. The error message come "failed to open the sensor"

You can try to download and install the Fingerprint Utility here and check if you will receive the same error message.

Refine Search by: Your Operating System (Vista by Default)
All Categories: Security
Title: Toshiba Fingerprint Utility for Windows Vista / XP
Download and Install

If the reinstallation of this software does not help then the issue must be related to a corrupt Windows Vista files and in my opinion the usage of the Toshiba recovery CD should helps.

Thanks for using Fixya

Jul 29, 2010 | Toshiba Computers & Internet

1 Answer

I have a problem with my hpdv5 1205tx my current windows is vista i repormat in windows 7 now my problem is my digital personel fingerprint was not connected i already down digital personel 4.11 help me...

If you have installed either 64 bit or 32 bit, then you have to run the installation as administrator.

To do this, just right click on the installation file and choose run as administrator.

If this did not help, refer the below steps:

  • Download version 2.01 of DigitalPersona software
  • Install on existing system
  • Export data
  • Boot into Win7
  • Install 2.01
  • Reboot
  • Reset properties for each of 7 EXE files
  • Reboot
  • Register a finger print
  • Import data saved in step 3

  • Download from here:

    Step 3:

    Export is available as an icon choice in the system tray. Save to a file for use in Step 10.

    Step 7:

    The run properties for each of the 7 EXE files in the DigitalPersona install need to be adjusted. The files are:

    Select each and set as follows:
    • Compatibility tab
    • Press ã¢â‚¬å“Change settings for all usersã¢â‚¬â
    • Select run in Vista mode
    • Select run at admin near bottom
    Repeat for each of the 7 EXE files.


    Mar 08, 2010 | HP Pavilion dv6000z Notebook

    1 Answer

    Cannot download itunes since a recent firmware upgrade for ipod touch, went to apple forum site and told to delete apple,quicktime, apple mobile device support and now i can`t get itunes to download onto...

    Make sure VBScript is installed, turn off script blocking in anti-virus and personal firewall software, reregister VBScript, and then install iTunes." Resolution Download and install the latest version of iTunes.
    Install the latest VBScript engine from Microsoft for your Windows OS platform Windows 2000 Download and install VBScript version 5.6 for Windows 2000 from Microsoft, and then try installing iTunes or QuickTime again. Windows XP Download and install VBScript version 5.7 for Windows XP from Microsoft, and then try installing iTunes or QuickTime again. Windows Vista No download necessary. The latest VBScripting engine (version 5.7) is already included with Vista. Follow the steps below to register the VBSScript again if you still have this issue in Vista.
    Register the VBScript engine again If the latest VBScript engine is already installed, register it again. Note that you must be logged in as administrator or logged in as a user with administrator privileges for the computer to execute these steps.
    For Windows 2000 or Windows XP: 1. On the Start menu, click Run.
    2. In the "Open" field dialog box, enter the following command and click OK:
    regsvr32 vbscript.dll
    3. A message should appear stating that the "DllRegisterServer in vbscript.dll succeeded."
    4. Click OK and try installing iTunes or QuickTime again.

    Oct 19, 2009 | Apple iTunes

    1 Answer

    Fuji Finepix V10 - I need a viewer for Windows Vista

    Try installing the software if it does not install then you need to contact fuji support and ask them if they have a software version that is supported on Vista

    Jan 23, 2009 | Fuji FinePix V10 Digital Camera

    1 Answer

    Catastrophic failure reported by operating system - Vista home pr

    Try this..

    START button > RUN

    Type in or Copy/Paste from here into the command line...


    This will try to register it. If no error messages pop up it's been added.

    To unregister it do... /u


    Nov 24, 2008 | Microsoft Windows Vista Home Premium with...

    1 Answer

    Camedia Master

    To learn about the new and free version of Olympus Master 2 software go to: Click on 'Free Download' to register your email address to receive an email containing a link to download either the Windows or Mac version. This software replaces all previous versions of Camedia Master 4.x and Olympus Master 1.x and is Vista compatible.

    Jun 14, 2008 | Olympus Camedia C-740 Ultra Zoom Digital...

    1 Answer

    Samsung Digital Camera D60

    Download following updated drivers and install it.

    Feb 23, 2008 | Cameras

    3 Answers

    Will not function with Windows Vista

    You do not need any software for the camera to be recognised. As you have discovered it can complicate things. Remove the software. Vista like XP before it will recognise the camera via the Camera/Scanner Wizard.

    Aug 30, 2007 | Fuji FinePix A350 Digital Camera

    Not finding what you are looking for?
    Microsoft Fingerprint Reader Win Fingerprint Reader Logo

    Related Topics:

    630 people viewed this question

    Ask a Question

    Usually answered in minutes!

    Top Microsoft Computers & Internet Experts

    micky dee

    Level 3 Expert

    2970 Answers

    Piyal Perera
    Piyal Perera

    Level 3 Expert

    528 Answers

    Les Dickinson
    Les Dickinson

    Level 3 Expert

    18420 Answers

    Are you a Microsoft Computer and Internet Expert? Answer questions, earn points and help others

    Answer questions

    Manuals & User Guides