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Catastrophic Error when trying to register fingerprint

I have Windows Vista. I downloaded and installed the most recent software of the Digital Persona Manager (2.1 version) from Microsoft's website and restarted the computer normally. After it has been fully installed, it will not let me register my fingerprint using the fingerprint registration wizard. When I try to manually select it, or touch the fingerprint reader to bring up the box to register the fingerprint, it says catastrophic error. How can I fix this? I am unable to use the fingerprint reader without being able to register my fingerprint.

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  • Anonymous Jan 17, 2008

    Please help! Losing my mind with receiving 'Catastrophic Error' when trying to register fingerprint using Vista.

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If you turn data execution prevention off (cntrl panel, system, performance steeings buton then the DEP tab) it will work.

It is better to add only the programs (.exe) from the BIN folder of your C:\Program Files\DigitalPersona\bin folders since DEP is a good security measure against many types of attacks.

The single fact that Microsoft keeps that bug around can be seen as "you will never get security with Big Brother". It is really ugly and, as an electronic engineer I think Microsoft Monopoily as somethiung to do with NSA CIA MOSSAD and wars.

I am sorry to say what my most honest intuition tells me :)

Posted on Jul 10, 2008

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If you have installed either 64 bit or 32 bit, then you have to run the installation as administrator.

To do this, just right click on the installation file and choose run as administrator.

If this did not help, refer the below steps:

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