Question about JVC Cybercam GR-D72 Mini DV Digital Camcorder

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JVC digital video camera gr-d 71

When I try to record the camera tells me that the lens cap is on. The lens cap is off and the screen is black and no picture. Again the lens cap is not on.

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Apparently this same problem exists on many different models. I have a JVC grd72u. I called JVC @ 800-252-5722. I selected the "Corrective Action Program" prompt from the automated attendent. I spoke to a customer service rep. They are aware of the problem and are fixing it for free, but only until 12/31/07. I suggest you call ASAP and get your name in the computer. If the problem is something besides the CCD sensor, they will call you with the estimate to repair.

Posted on Dec 28, 2007

  • kstahly Dec 28, 2007

    I dropped off my camera at the sevice center yesterday. They called me this morning and told me it was fixed. It was the CCD chip that was the problem.

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1 Answer

When in video recording mode LCD screen and viewfinder are black when the lens cap is off.


It could one of a few problems:

1. The viewfinder is pulled out and "PRIORITY" is set to "FINDER".

Push the viewfinder back in or set "PRIORITY" to "LCD".

2. The LCD monitor's brightness setting is too dark.

Adjust the brightness of the LCD monitor.

3. If the monitor is tilted upward 180 degrees, open the monitor fully.

Download the manual for more info:
JVC GR D290 Manual

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OK, it is known problem of CCD Imager chip failure in JVC GR-D33 camcorder and ccd imager will be replaced to get live view for recording, lens cap message will disappear as well.
JVC will repair your camcorder free of cost for same problem, click JVC CCD Imager Support for details.
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Hi,
It is known problem of bad ccd imager in JVC GR-D30U camcorder.
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See my post of before. I just knocked the camera on the floor by mistake and it miraculously started working again after years. Shows it must be mechanical and not related to software.

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