The drain line that removes water after the defrost cycle is plugged. Instead of draining down the hose and ending up in the pan underneath the fridge, it is draining to the back on the inside, ending up under the drawers. Pull the pan out from the bottom, locate the hose that empties water there. Blow air up it. Compressed works the best. It may be plugged with ice as well, so turn it off for a little before you try this, to thaw the ice. If this doesn't work or you cant do it, then you need to remove the back panel in the freezer compartment, find the drain hole and stick something in it, like a piece of wire to remove the blockage. A good way to test this, is after you have found the drain hole, pour a little water in it, it should pour out into the pan underneath.
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