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Computer can't find router

After trying several times when getting to the final step our pc has a window saying it cannot find router what's wrong?

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Re: computer can't find router

When I used my first lynksys router on a new computer I had the same issue, what I had to do was move the computer right beside the router so it was able to setup an IP for the computer. Then when it has finished that stage you can power down and move it back. Also placement sometimes has an issue, if you have a basement where you house your router and are trying to get a wireless connection in the upstairs of the house its going to be alot harder. If this dosnt work feel free to ask me again for more solutions.

Posted on Dec 30, 2007

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Linksys will not connect correctly to my laptop

Try a new setup.
On your computer, insert the supplied Setup CD that came with your Router. Setup should start automatically.

NOTE: If setup doesn't load automatically, please click here.

The first screen greets you with the Software End User License Agreement. Please take a moment to read through and understand the agreement. Once you're ready, go ahead and click Next.


NOTE: The Linksys Wireless-N Router model displayed on the setup screen may vary based on the Linksys Wireless-N Router model you have.
Step 4:
On the next window, please follow the on-screen instructions on how to connect your Linksys Wireless-N Router:
kb21463-002_en.png Plug one end of the power cable into your router and the other end into an electrical outlet.

NOTE: The Linksys E3000 features a power switch, located at the back-end of the unit, next to the power port. Please make sure that this switch is ON. Other Router models may not have this feature.

kb21463-004_en.png Plug the Internet cable into the yellow port in the back of your router labeled "Internet". Plug the other end into the modem.
QUICK TIP: Click Show me how for an illustrated guide on how to complete the above instructions.
After completing the above steps, click Next to continue.

Step 5:
Setup will now perform a series of tests to determine the optimum configurations for your network. You may notice your computer connecting and disconnecting to a wireless network several times. This is normal. Your wireless network is simply being secured.
NOTE: The setup process automatically generates a unique and secure Wireless Network Name (SSID) for your convenience.

kb21463-006_en.png Step 6:
The next part of the setup automatically detects your Internet connection type. If you are using a DSL connection, you may be requested to enter your account details. If this is the case, simply enter your Account name and Password in the allocated fields. Otherwise, you may skip ahead to Step 7.
NOTE: If you don't know your Account name and Password, your Internet Service Provider (ISP) will be able to provide these details.

QUICK TIP: Click Examples to see what your Account name should look like.

kb21463-007_en.png NOTE: Cable Internet users will not see the above screen.
Step 7:
Sit back and wait a moment as setup finalizes your Linksys Wireless-N Router settings, and re-establishes your Internet connection.

kb21463-008_en.png Step 8:
Once your Internet connection is up and running, a confirmation window similar to the screenshot below will appear on your screen. Your Linksys Wireless-N Router is now secure and connected to the Internet. This concludes the setup process. Click OK to continue.

Step 9:
You will now be taken to the main Cisco Connect window which lets you manage and further personalize your network settings. If you would like to learn more about the available features in Cisco Connect, please click here. Otherwise, you may click on the Close button to exit Cisco Connect, and begin surfing the Internet right away.
NOTE: To launch Cisco Connect again at later time, on a Windows computer, go to Start>All Programs>Cisco Connect. To launch Cisco Connect on a Mac computer, navigate to the Applications folder in Go, and then start Cisco Connect. For more help on this, please click here.

kb21463-010_en.png NOTE: Cisco Connect is automatically installed each time you use the Setup CD or Easy Setup Key to setup or connect to your Linksys Wireless-N Router.

Nov 02, 2010 | Linksys Wireless-G WRT54G Router

2 Answers

My router will not connect the power light keeps blinking

Check this tip out from Linksys. It is for a G VPN Router but you could use the same steps to troubleshoot. Title: Resolving Blinking Power or Diag LED on a Linksys Wireless-G VPN Router Article ID: 4982 If the Power LED on your Linksys router is blinking, this means the device is not ready. It should go off once the router completes its diagnostic test. If the Power LED won?t go off, it indicates that there?s a possible hardware problem with the router. To resolve this, you will need to perform five steps: Resetting the Router Assigning Static IP to the Computer Pinging the Router Accessing the Router?s Web-based Setup Page Updating the Router?s Firmware For instructions on how to reset the router, follow the steps below. Resetting the Router Hold in the RESET button at the back of the router for 30 seconds. Unplug the power to the router then plug it back in. If after resetting the router and the Power LED is still blinking, try resetting the router again for another 30 seconds. Then proceed with assigning a static IP address on the PC. For instructions, follow the steps below. Assigning a Static IP Address on Your Computer Most of the time, if the power LED on the router is blinking it loses its ability to assign IP addresses to the PCs connected to it, which is why you need to assign the computer a static IP address. After assigning a static IP address on the computer, check if the computer is still communicating to the router by performing a ping test. To ping the router, follow the steps below. Pinging the Router Ping test helps trace the communication between the computer and the router. The computer sends packets to the router and in return the router sends out replies to validate the connection. In this example, our router IP address is NOTE: If you?re using Windows 98 or ME, click here. Windows 2000/XP Step 1: Click Start, then Run. Step 2: When the Run window opens, type ?cmd? in the Open field, then click OK. Step 3: When the MS DOS Prompt appears, type ?ping and press [Enter]. Step 4: Check the ping statistics. You should get Packets: Sent =4, Received =4, Lost = 0 (0% loss). NOTE: If you?re not getting good replies from the router, it means the router is not communicating properly with the computer anymore. You can already consider the device defective. Windows 98/ME Step 1: Click Start, then Run. A window similar to Step 2 will appear. Step 2: When the Run window appears, type ?command? in the Open field, then click OK. Step 3: When the MS DOS Prompt appears, type ?ping and press [Enter]. Step 4: Check the ping statistics. You should get Packets: Sent =4, Received =4, Lost = 0 (0% loss). NOTE: If you?re not getting good replies from the router, it means the router is not communicating properly with the computer anymore. You can already consider the device defective. If you get good responses from the router, access the router?s web-based setup page to see if a firmware update is possible. For instructions, follow the steps below. Accessing the Router?s Web-based Setup Page In order to perform a firmware update, you should be able to access the router?s web-based setup page. Updating the firmware is one way of resolving the blinking power light on the Linksys router. To access the router?s web-based setup page, click here. NOTE: If you?re having difficulties accessing the router?s web-based setup page, the router is considered defective. If you?re able to access the router?s web-based setup page, proceed in updating the firmware upgrade.

Jul 21, 2010 | Linksys Wireless-G Broadband Router

1 Answer

Switched modems and now my wireless is not working i have a belkin g mmof5d9230-4 router. it worked before i switched modems

F5D9230-4 Wireless G Plus MIMO Router
Hi there

I can understand your issue. When you say the router isn't working after switching the modem. I'd ask you have you tried power cycle modem and router.
Power cycle is nothing but switching off the modem and router.
Unplug all the cables behind the modem and leave it stand alone for 1 minute and do the same for the router too.
Then try reconnect all the cables in its same ports and turn on the modem first. Then make sure all the lights in the modem is lit on and now turn on the router and wait for the same.

Now try to get the wireless connection, if still the same then i'd say try configure the router.

BTW before you configure router try establishing the connection.


If you are running windows XP, then steps are:

Log into router's page and change the SSID name.
Please check the screen shot for changing ssid
Then click on start->run->type "ncpa.cpl" (without quotes).
Check do you see that name in that window.
Right click on it and check for the option is anything says establish connection or make connection.
If you see one choose one and it will start establishing connection.

Now try to connect with wireless internet connection.If not then the final step would be reconfiguring the router or you can contact the ISP for the further assistance.

Kindly revert for further clarification. Also when you revert, please have the version number of the router handy, which is helpful for me to assist u better.

Jan 22, 2010 | Routers

1 Answer

Compatible with windows 7?

Are you trying to install the router.
You can do it manually without the CD.
MAke sure that your computer is able to go online
through the modem.
If your computer is able to go online through the
Then you need to connect the computer to the router
ad the modem to the router.
open the set up page of the router and change the
settings of the router according to the ISP.
Click Here for step by step by instructions

Jan 11, 2010 | NetGear WGR614 Wireless Router

1 Answer

I have DI-604 in line between Windows Vista computer and cable modem. Works fine. Bought DIR-615 (wireless). Several places instructions say, ""Insert the DIR-615 CD into computer and click Install Router....

Contrary to the many warnings not to install the router before starting the installation with the CD, I got the installation to complete only AFTER I installed the router inline thusly:

1. Power everything off.
2. Remove DI-604.
2. Install and connect 615 router to computer and to modem.
3. Apply power to router and modem.
4. Apply power to computer and wait until Windows loads.
5. Insert 615 installation CD.
6. Follow the directions.

Nov 22, 2009 | D-Link DIR-615 Wireless Router

1 Answer

Cant get internet on both computers using router

When did the router stop working?

Have you tried a new cable between the router and the modem?

Since the status light is off on the router, that tells me that there is no communication between the router and modem. Is it possible that the router was reset by accident? Resetting it will put all settings to default. If it has been reset then you need to sign on to the router to setup the communication again to your modem. Typically this is done via the IP address.

I can walk you through those steps if that is the case. Try supplying a different cable though between the router and modem. Power off both of them, power on the modem and then power on the router....then try to connect to the Internet.

Mar 26, 2009 | D-Link DI-624 / DWL-G520 Kit...

1 Answer


this is what is happening, please get me solution email is

Dec 08, 2008 | Linksys WRT160N Wireless Router

1 Answer

Loss of internet connection when going through router

Your laptop seems to be hooked to your neighbours unsecured network automatically and it is going online with that. About comcast, when you connect a router to the modem or a computer to the modem, the modem has to be rebooted to give a valid IP to the connected device. If the modem is not rebooted the computer or the router will get 192.168.x.x IP address which is called private IP address.

Nov 19, 2008 | Check Point (CPWSHCRA6500UUS) Router

1 Answer

Help please intructons are not helping

The fixed cable from the modem should be plugged into the computer, remove the modem cable from the computer and plug it into the 'internet/wan port" on the back of the wireless router. start the router and connect to it wirelessly. BPCS

Dec 27, 2007 | Belkin Wireless G Plus MIMO (F5D9230-4)...

1 Answer

Windows vista

Setting up routers is best when done one step at a time.

Has anyone connected successfully directly to the internet service providers hardware using a wired connection, if possible?

Is the router connected through the internet service providers hardware or does it replace the internet service providers hardware?

Before dealing with the wireless has any computer connected successfully to the internet using a wired connection THROUGH THE LINKSYS ROUTER? They will not have to stay that way but a test without the wireless is less complicated.

When all the above is successful it is time to test the wireless, preferably first unencrypted for a short time and later probably encrypted in the final solution.

Does all the above sound like a reasonable step by step approach? If so let's continue --

First let me know how far we have successfully tested in the step by step tests by answering the above.

In planning for wireless access see this response and consider how much assistance you may require


Then I will provide instructions to the level you require.

There are some skills you will need as we go along so here are some tests you can attempt

Perform the following steps on a wired and a wireless computer -- this will yield useful information and record the answer.

This assumes Windows XP (probably Win2000 and maybe Vista)

Click Start select all All Programs select Accessories and click on Command Prompt

In the open window type

ipconfig /all

Record the adapter, IPaddress, subnet mask, default gateway and DNS addresses for each adapter (there may be more than one and report them here for each machine.

then you will ping the default gateway address that probably starts with 192.168.?.? to do this in the open window type

Ping (default gateway)

It works when a line comes back with elapsed time generally in ms or milliseconds -- it fails when you recieve a timeout message these normally occur in a block of 4.

If you get stuck provide me the answers you have determined and tell me what went wrong and we will start again from there. OK?

Dec 16, 2007 | Linksys Wireless-G WRT54G Router...

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