Question about Dell A940 All-In-One InkJet Printer

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Overiding Empty Cartridge error for Dell A10 962

Ink cartridges were already replaced.... Red flashing light still blinking indicating low levels. Error on screen still shows low levels error. how do I overide.

Machine is printing perfectly

Ink cartridges replaced but the printer is still reading them as being empty. Followed all instructions in the printer menu.

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Re: Overiding Empty Cartridge error for Dell A10 962

Hit the options button (just under the digital display on the printer) (and between the two arrows) 10 times. The hit the +arrow once to change. Go through the change motions again and you should get a new ink read.


Posted on Jan 20, 2008

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Re: Overiding Empty Cartridge error for Dell A10 962

I would take out both cartridges and put them in again. Realign the printer and the error codes should remove themselves. Try turning the printer off and on before puting the cartridges in again. That may make a difference. You can let your computer know not to tell you when the ink is low too. Let me know how this work for you.

Cynthia Charczenko

Posted on Jan 15, 2008

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SOURCE: Overiding Empty Cartridge error for Dell A10 962

maybe it have the ink level chip which can be resetted by removing the cartridge and oning and offing the printer for 5 times within 10 minutes coz it saves data of a cartridge upto 5 use before only.. and 6th time insert it.

Posted on Sep 11, 2010

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Ink light is on. which cartridge needs to be replaced

The printer's indicator lights tell you when to obtain a replacement ink cartridge by flashing when ink is low, and when to replace an empty ink cartridge by remaining on when ink is depleted. The LCD panel also displays INK LOW or INK OUT.
Even if only one ink cartridge is empty, the printer cannot continue to print.

Nov 24, 2014 | HP DeskJet 960c InkJet Printer

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Reset ink cartridge

Unfortunately you can't....

The ink level indicator cannot be manually re-set in the newer HP, Lexmark or Dell integrated ink cartridges, thus making it not usable. The OEMs all leverage 'fusible links' in the nozzle plate (internal to base of ink cartridge) which physically blows the resistors as the original ink is consumed...thus resetting the ink cartridge's ink level monitoring capability is simply not possible. The ink tracking feature is only available with a brand new ink cartridge.

However, losing this feature is not necessarily significant, because the ink level indicator usually has 20%-30% ink remaining when it shows "low on ink". Therefore, the warning has limited value, because customers who prematurely replace their cartridges when they see the "low ink" message are wasting a lot of residual ink.

Refer to any of the following videos which cover this 'low ink' subject in detail: (HP 60/61 Low Ink) (HP 74/75 Low Ink) (HP 901 Low Ink) (HP 92-99 Nuisance Messages)

For information on North American ink refill services at a major retailer near you (should you wish to save ~50% on ink costs), general printing problem resolutions or advanced HP printer diagnosis procedures (advanced cartridge diagnostic tests/cartridge error bypass & printer reset methods, etc.), please visit Inkjet411:

Jun 11, 2013 | Printers & Copiers

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I have an hp deskjet 940c. I don't know if this is the same model as deskjet inkjet. Anyway what light is on or off on the front when a new ink cartridge(s) is needed?

For the HP 940c, there is only one light to indicate a possible low ink cartridge. The LED above the cartridge symbol (the only one without a button) will flash. (Note: this LED is the second from the left.) When you see the error code, open the printer's top cover. If the error is a low ink issue, the LED will stop blinking.

With the cover open, the cartridge carrier will move until the yellow arrow lines up with an icon on the printer itself. These five icons are in order from left to right (as you look at the cartridges) : tri-color ink cartridge problem, black ink cartridge problem, tri-color ink low, black ink low and cartridges OK. If both cartridges are low, replace the one indicated by the arrow. Then the cartridge carrier will move to indicate the other cartridge is low. (If only one has a problem, after you replace it, the carrier will move to the cartridge OK symbol.)

If HP offers the full-feature software for your OS, then install the software. Use the HP Deskjet Toolbox to get exactly which cartridge needs to be replaced without needing to be ready to replace both (or to monitor your ink level (approximate ink level)).

The manual for the Deskjet 940c is available as a PDF from HP: .

I hope this helps.

Cindy Wells

Apr 11, 2011 | HP DeskJet 940c InkJet Printer

1 Answer

Colour ink cartridge empty but the on off light and red ink light flashes alternately and the carriage will not move to allow access to remove the empty cartridge.

hello, are you sure its not the error light that is blinking alternately with the power light, or is ink light indicator blinking , and just the power light blinking. i would first problably pull the power cord. then plug back in, and try again. the alternating error light and power light would be inkjet service, maint or waste pads are full, as far as the other error, i looked it up, and that error not coming up, unless there is something else going on. maybe cover for ink cartridge is caught, and not allowing printer to cycle.

Oct 05, 2010 | Epson Stylus Photo 1290 InkJet Printer

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Reset the ink memory level after replacing cartridge

Have you tried to unplug your printer and plug it back in?

May 31, 2009 | Dell 962 Photo All-In-One InkJet Printer

1 Answer

Overiding Empty Cartridge error for Dell A10 962

maybe it have the ink level chip which can be resetted by removing the cartridge and oning and offing the printer for 5 times within 10 minutes coz it saves data of a cartridge upto 5 use before only.. and 6th time insert it.

Nov 15, 2008 | Dell 962 Photo All-In-One InkJet Printer

1 Answer

Overiding Empty Cartridge error for Dell A10 962

Red flashing light on '8BK' small black cartridge on left hand side.
If this indicates 'low ink' then it is not alerting me on the monitor. I think this is something different because my printing has been interrupted. Aileen

Dec 13, 2007 | Printers & Copiers

1 Answer

It will not print.

Hi Greenhorn, Your info is slightly conflicting - I think. As I remember the C60 has just 2 LED's: 1 - Green for Power 2 - Red for Error The third button - Cartridge exchange - has no LED Now it is a while since I looked at a C60 and my brain leaks like a sieve, but that's the way I remember it and feel free to correct me if I'm wrong. The error codes I remember are: Printer status - Indicators - Priority Power - Error Power ON condition On - Ink sequence Blink - Ink Cartridge change mode Blink - Data processing Blink - Paper Out *1 - On Paper jam condition *1 - On Ink end (Black) *1 - On -> Blink Ink level low (Black) - Blink-> Blink Ink end (Color) *1 - On -> Blink2 Ink level low (Color) - Blink-> Blink2 Ink end (Black and Color) - On -> On No Ink Cartridge (Black or Color) *1 - On Maintenance request (Ink Overflow Countererror) *1 Alt Blink Alt Blink Fatal error *1 Off On Special setting Blink2 Blink2

Mar 27, 2007 | Epson Stylus C60 InkJet Printer

3 Answers

Refilled black ink before it ran out-now can use at all

After hours of reading about this I finally found the solution. This will NOT reset your levels but you will be able to print without being told you have empty levels.

Start, Control Panel, then Printers and Faxes.
On the next screen, Right click on your printer then on Printing Preferences. Now select the Advanced tab.

Near the bottom left, you will see more options. Click that and then Appearance. Check NEVER display printing status and make sure under Complete-A-Print, all is unchecked. Click OK at the bottom.

You can print without the stupid messages coming up. Dells printer ink cartridges have a computer chip in them and the refurbished ink does not which causes these error messages telling you your ink cartridges are empty.

Jan 14, 2007 | Dell 924 All-in-One InkJet Printer

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