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Have you tried pressing reset/connection
button on the device? Some Logitech models may have a connection button on the receiver
which is plugged into the computer. The receiver button must first be pressed
then press the device (mouse or keyboard) reset/connection button. Some Logitech
models you will have to go into the Logitech software to start the connection
software then press the reset/connection button when prompted.
To fix the problem, please press the connect connect button on the bottom of the mouse and the connect button on the reciever and relaese both the buttons together. this would rest the wireless connection and then the mouse should work fine.
You have to download the software from Logitech.com and install it. The software will help you encrypt a connection and make it start working again. The software will prompt you to type in a set of numbers and the connection will be there again. Don't worry... your mouse and keyboard are not broken. This happens quite frequently.
Did you install any software that came on a CD with the devices or did you just plug them in and let Windows try to download or install a driver automatically?
If you have not done so, I would install driver software from the CD it came with and make sure there is not any trick in the instructions to get it working correctly. Also did you check for a sync button on the keyboard anywhere? There could be a button you have to press on that as well as the mouse to get them working.
I had a similar problem with a new MS 4000 Keyboard. I found that I had two versions of the IntellPoint software on my Vista system. I uninstalled the older version (which came with my new computer) and the keyboard seems to be working well now. Check your system via the Control Panel, Install/Uninstall Programs and look for the MS IntellPoint software. Good luck.
when do resetting chk whether u are getting blinking light on mouse. if yes and after resetting the light is steady then ur mouse if fine. if u are using vista then use the os disk go to the os installation screen and chk whether the mouse is active there. if yes then reinstall drivers or update it.
Are you connecting by plug and play or did you download the software? (setpoint 4.0) I had the same problem and contacted Logitech and was told that the radio freq. waves between wireless routers, monitors, etc. will interfere with the product causing it to loose connection. Pressing the connect buttons will not fix the problem you need to download the software..(get it from the site) I have had many cases like this and found if the software is downloaded it solves the problem. Hope that helps you.