Question about Acer Aspire™ T180 PC Desktop

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CD ROM not working

Our CD drive has stopped working. The error is "Device will not start" Code 10

I have tried relaoding the drivers and still get the same result.

I have even tried a different CD ROM.

The unit is still under warranty but I have not been able to get technical help on the phone.

Posted by on

  • girlygirljw Jan 08, 2008

    my cd rom is not working

  • Anonymous Jan 19, 2008

    i have the same problem with my acer...only 5 months old..running Vista Home Premium. the cd/dvd rom not working...it shows up in "Device Manager" with a yellow problem sign...i un-install...try to re-install drivers, even in safe mode...nothing helps...about to ship pc to acer for repair...good luck

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From microsofts site:

Code 10 loadTOCNode(2, 'moreinformation'); If the device has a "FailReasonString" value in its hardware key, that string is displayed as the error message. The driver or enumerator places this registry string value there. If there is no "FailReasonString" in the hardware key, the following generic error message is displayed:
This device is either not present, not working properly, or does not have all the drivers installed. (Code 10)

Try upgrading the device drivers for this device.
Solution button: Update Driver

To resolve this error code, make sure the device is connected to the computer correctly. For example, make sure all cables are plugged in fully and that all adapter cards are properly seated. Follow the suggested solution button and update the device driver. It may be possible to remove the device and redetect it using the Add New Hardware wizard

Posted on Dec 26, 2007

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1 Answer

How to fix TEAC on UMBus Enumerator code 10 error


Make sure that the cd rom is getting enough consistent power test all leads that are attached to the cd rom including electical extensions and make sure they have a secure connection or just replace them there might bebad/faulty or

you might have to physically unplug the leads for this cd rom then plug them back in this will activate found new hardware wizard

click start control panel administration tools computer management device manager scroll to cd/dvd rom
you might see a yellow question/exclamation ? !or a red X right click to update driver

only do the registry check if you cant see the drive/s in windows explorer/my computer
or it might be a registry problem
Close all open programs
Click on Start, Run, and typeregedit and press Enter
Click on the plus signs (+) next to the following folders
HKEY_LOCAL_MACHINE
SYSTEM
CurrentControlSet
Control
Class
{4D36E965-E325-11CE-BFC1-08002BE10318}
This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.
Upper Filters
Lower Filters
Upper Filters.bak
Lower Filters.bak
If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computerOpen My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.

Dec 05, 2013 | Computers & Internet

1 Answer

Hitachi hard drive 40gb tells me it cant srart because of a code 10? what is this mean


code 10 no driver is installed for this device
click start control panel administration tools computer management device manager scroll through all of your devices if you see a yellow question or exclamation mark ? ! or a red X you will need to update the drivers for this device right click select update driver/reinstall driver

make sure that the cd rom is getting enough consistent power test all leads that are attached to the cd rom including electical extensions and make sure they have a secure connection or just replace them there might be bad/faulty or

your drivers may have been corrupted or you might have a virus run your antivrus program
you might have to physically unplug the leads for this cd rom then plug them back in this will activate found new hardware wizard

you might have to uninstall then restart your computer then reinstall your cd rom or uninstall the driver then reinstall for this device
also
click start control panel administrive tools computer management device manager scroll down cd dvd rom drives right click to update driver
you need only do the registry check if you cant see the drive/s in windows explorer/my computer
it might be a registry problem
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.


hope this helps you

Oct 26, 2011 | Computers & Internet

1 Answer

Dvd/cd rom will not work error code 10


A Code 10 error usually occurs due to:
  • Missing device driver
  • Malfunctioning device driver
  • Incomplete device driver file
check the cables properly,
try to reinstall the driver properly

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2 Answers

Cd rom not working. In the system devices it is listed with a yellow mark on it when I check the status it says "this device cannot start. (code 10)


Delete it from system devices, then reboot so it will be rediscovered. If that doesn't work, turn it off and physically detach and re-attach it. If that doesn't work, replace it.

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Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39) Laptop Levono y530, device dvd rw optiarc AD-7580s I tried to uninstall & reinstall it, but...


Give this a whirl:
CD-Rom stops working. After checking device manager you find an exclamation mark on the drive. It doesn't mean the drive is dead. It could be an upperfilter or lowerfilter registry issue that is keeping you from accessing the cd drive.

This fix worked for my client:
http://www.dougknox.com/xp/utils/XP_CD-DVD-Fix.zip

Also, try this fix from microsoft.

CD-ROM access is missing and messages cite error code 31, code 32, code 19, code 39, or code 41.

Try this before replacing the drive and remember that you may have to reinstall some burning software.

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Cd/rom not working


Try deleting it in the device manager and then reboot your computer to see if it will detect it, then when it asks, point it to the driver.

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Cd/rom not working


rub1 hello,

It seems like a hardware problem with your cd/DVD drive.
I suggest trying to use Windows Update, perhaps there is a driver conflict.
Try to update the drivers on everything, and see if this works.
If not, try rolling back the driver for the drive.
If none of that works, enter the BIOS by pressing F1 when your computer starts (before Windows gets on).
There, check if DVD/CD drive is Enabled or Disabled.
If it is disabled, it might indicate a hardware failure. Then, if warranty is still applicable, I would suggest sending your laptop to a service provider near you.

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