The internet light is off all others green on the 5100 modem. Also, very slow internet and hard to go to various webpages. Will this correct itself over time or is there a quick fix?

1. In your web browser browse to »192.168.0.1 This address will be located on a yellow sticker on the bottom of your modem.
2. The first screen will ask you for your Modem Access Code. This also will be located on the same yellow sticker.
3. At the login screen type in your SBC/AT&T member ID and password.
4. Click Connect.
5. If everything is successful you will get a screen that says, "You Are Connected." and your Internet light will go solid green. If you username or password is invalid you will get a screen stating such. If there are other problems you will get a screen stating, "The DSL connection is down."

sir try Mozilla Firefox internet browser.

1: unplug all the cords to the modem
2: press the reset button from the back of it
3: leave it for about 5 minutes to drain off the static charge
4: plug it only to power source to see if the power lights up
5: if does'nt don't waste your time on it, its bad and if it was provided to you by your internet service provider get it replaced for free.
6: if you bought it yourself check for warranty generally modems have lifetime warranty

Yes. When you power down the modem you are suppose to power down the pc. That is what the machine tell you before you get a tech person. It could be that your cache is getting full causing slow speeds.

If the internet light is red, it is not fine. Are you talking to AT&T support?. While on the phone with them, I had to re-add my username and password with IE and then they had to reset my connection and it worked. Give AT&T Internet support a call.

Try power turning off once and if still remains the problem then the problem could be with internet service provider so contact them once. and if they say we are good then you need to look at internal bugs.
for that visit following website where you can find complete service manuals.


http://www.dsldepot.com/dslmodem.asp?modem=21

http://www2.windstream.net/downloads/links/SpeedStream211.pdf

Thank you.

Make sure that your new modem is configured with the correct settings that your ISP requires you to have. Contact your ISP tech support and make sure that the modem is set up properly.

hey dear,
thanks for your time.... now, as i understand you correctly.. even though you seem to be connected ot the internet wirelessly, you are not able to pull out webpages right?

Try to power cycle the modem.. turn off modem and the computer for about 5 minutes... then try to power it on.. wait for the lights on the modem to turn green and then try to connect... you should be connected. good luck

Got forget to rate me....... take care.

check for physical setup between your modem and the wall jack

if u don know how exactly the physical setup is pls contact your isp for help for u to run through the steps