Question about SanDisk Sansa View 8GB MP3 Player - Black

8 Answers

Sandisk Sansa View 8GB = would not connect

I received a Sandisk Sansa View 8GB for Christmas and tried to connect it to my Dell Inspiron laptop (XP SP2). It would not connect to the laptop. I connected with the USB cable and the PC indicated a new MTP device was attached and then indicated that a problem has occurred during installation and your device may not work properly. The Sansa View device was not recognized and did not appear in My Computer.

Posted by on

  • 17 more comments 
  • Anonymous Jan 10, 2008

    the computer will not recognize it. its charging the MP3 player, but it wont show up in the computer



    please help

  • rico sauve Feb 08, 2008

    it wont conect

  • Anonymous Feb 18, 2008

    no able to see device on my computer

  • dasha1 Apr 01, 2008

    I have a windows vista. when i plug in the player it says the device was installed. but in my media player, the mp3 player is not recognized.

  • yacuza May 29, 2008

    wont recognize device

  • Anonymous Jun 25, 2008

    i have the same problem!it doesn't appear on my computer

  • Anonymous Jul 04, 2008

    My HP Pavillion with Vista does not recognize my Sansa View 8g. Is there a fix?

  • Anonymous Jul 06, 2008

    How do you change from MTP to MSC if you can't connect? My properties are not available on the device alone, it needs to come up on windows explorer
    but if it's not recognized I can't access it



  • Anonymous Sep 02, 2008

    my screen was broken and now it wont play music, plus when i try to connect it to my laptop, it isnt recognized and i cant do anything with it

  • harts4ever Nov 14, 2008

    I connected my new sansa view to my dell inspiron notebook and it said it was connected but my computer wont recognise that anything was connected, when I disconnected it totally the lcd still says it is connected?!

  • hunter_1211 Nov 29, 2008

    when i plug in my sansa view 8 gig mp3 player to my computer that only music files that can be seen are the ons that came with sansa view 8 gig mp3 player meanwhile I have at least 400 mp3s on it it has been updated what can I do

  • Anonymous Dec 31, 2008

    i recently got my new sansa media player 4 my b_day witch has 8gigs and well wen i pluged it in it woulnt let me it ssaid media player not pluged in.what should i do.

  • simonwebb13 Jan 17, 2009

    same as above

  • ssherman Feb 01, 2009

    Same prolem as initially described.

  • barbara_zw Mar 02, 2009

    When i try to connect my sansa view to the computer with USB, i hear a weird sound. Normally when you connect a device by USB, you should hear the same sound with any device. My sansa view has worked perfectly for 4 months or so, and now the connection by USB makes a different sound...and it is nog recognized. Anyone familiar with this problem?

  • Anonymous Apr 04, 2009

    (XP SP2). It would not connect to the laptop. I connected with the USB cable and the PC indicated a new MTP device was attached and then indicated that a problem has occurred during installation and your device may not work properly. The Sansa View device was not recognized and did not appear in My Computer.

  • Anonymous Apr 04, 2009

    Firk's "Sandisk Sansa View 8GB = would not connect"

  • Komedia Apr 14, 2009

    i'm having the same problem. i tried in auto detect and in msc. when i put it in my comp. it says mtp device detected and then it says its completed downloading. then i cant find it. I have a dell inspiron 1520, running vista, and wmp 11. PLEASE HELP ME @komedian_red@yahoo.com thank you

  • kingtutlover May 11, 2010

    change the mode from MTP to MSC
    I am not a genius at technology so im sorry for asking this type of question but how do you change the mode MTP to MSC and what is that


×

Ad

8 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I jsut purchased an 8GB sansa view mp3 and I downloaded it like I was suppose to and it does not work in Rhapsody at all, also in the windows media player it shows that the device was installed correctly but it still doesn't work and I still can't sync my songs to it. The sansa icon won't even show up

Posted on Jan 27, 2008

Ad
  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

What I have to do to connect my sansa view to my pc is...

step 1 - power up both.
step 2 - connect data cable to sansa.
step 3 - slide the lock button to lock the sansa.
step 4 - while holding the left direction on the thumbwheel count to 10 or 11.
step 5 - plug USB cable into computer.

may need to download software first but most newer computers automatically downloads drive when unit is connected. other than that you should be good to go.

Posted on Jul 11, 2012

Ad
  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 155 Answers

There seems to be a problem when connecting the sansa view to a dell computer when the player is set to MTP. I suggest that you use the MSC mode when using the sansa view.

Posted on Jan 29, 2009

  • Level 1:

    An expert who has achieved level 1.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 5 Answers

My SansaView mysteriously stopped playing .wma files...

I wonder why!?

Posted on Oct 03, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Windows media player

Posted on Sep 23, 2008

Changing MTP to MSC fixed it. Thanks a million.

Posted on Jul 04, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Make sure to remove the MicroSD card and format separately.

Format and restore to factory settings (without MicroSD card)

The Sansa View will be seen by XP and Vista. If you have a music service, do not place any music on the MicroSD card.

Place music service files on the Sansa internal memory. As the days comes close to renew, any music service mp3's placed on the external MicroSD ard, will not renew. A software bug Sansdisk must fix.

Ernest Jones
ejonesjr@mindspring.com

Posted on Jun 27, 2008

Change the mode from MTP to MSC

Posted on Feb 12, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Need users manual and software for sandisk sansa view


Hello,

Sansa View manual and the software that's needed to use this player is free and online available for download.
All support for the Sansa View:
http://kb.sandisk.com/app/answers/detail/a_id/3396/session/L3NpZC9XNkJKdVhVag%3D%3D/sno/0

Sansa Updater can be used to get directly to manual and software Sansa Media Converter. See next link:
http://kb.sandisk.com/app/answers/detail/a_id/4431

I'd appreciate your answer if this was helpful.
Need more help ? Just add a comment in this thread.

Feb 19, 2010 | SanDisk Sansa View 8GB MP3 Player - Black

1 Answer

Lost the cd that came with this model


Hello,

Support on the cd is a manual and a firmware updater.

A manual for the Sansa View in pdf format, readable with Adobe Reader, can be reached with next link:
http://mp3support.sandisk.com/sansa/UserManual/VIEW/View_UM_English.pdf

For Windows based operating systems a download for the Sansa Firmware Updater
can be obtained, following the steps as described on next site:
http://kb.sandisk.com/app/answers/detail/a_id/304

For Mac and Linux based operating systems go for help links to the Sansa Forums site:
http://forums.sandisk.com/sansa/board?board.id=view

Jan 19, 2010 | SanDisk Sansa View 8GB MP3 Player - Black

2 Answers

No manual received with my Sansa View E70. URL for SanDisk download site?


Hello,

Please click on this link to download the user manual. By the way, It is also available on different languages.

http://www.sansacommunity.com/download/11061/Sansa-View-User-Manual/

Please save a copy to your hard drive for easy access.

Dec 02, 2009 | SanDisk Sansa View 8GB MP3 Player - Black

1 Answer

I need the driver for my sansa view for my newer


Hello,

Support links
Global support site for all Sandisk products, see next site:
http://kb.sandisk.com/app/answers/list/search/1
Answers support for the Sansa View 8GB:
http://kb.sandisk.com/app/answers/list/search/1/p/555%2C565%2C573/srchopen/1#s=

Manual for the Sansa View in pdf format:
http://mp3support.sandisk.com/sansa/UserManual/VIEW/View_UM_English.pdf

Consult the supported media formats in the manual.

Transfer software
  • Windows Media Player 11 can be used to transfer media from the computer to the player and vice versa.
  • Use the Sansa Media Converter for photo and video transfers.
Download for the Sansa Media Converter, see page:
http://mp3support.sandisk.com/sansa/SMC/
When not available, download Any Video Converter Free version "avc-free.exe" from next site:
http://www.any-video-converter.com/


Firmware
Need a firmware update for the player ? See this page:
http://kb.sandisk.com/app/answers/detail/a_id/156
Direct link to the download Firmware Updater Installer:
http://mp3support.sandisk.com/sansa/Installer/1083/SansaUpdaterInstall.exe

Need more help ? Just post a comment.

Nov 04, 2009 | SanDisk Sansa View 8GB MP3 Player - Black

1 Answer

Product manual for 8gb sandisk sansa view mp3 player


Here is a direct link for the manual

click here for manual

Please do rate my solution if accepted.Thank you in advance.

Apr 10, 2009 | SanDisk Sansa View 8GB MP3 Player - Black

1 Answer

Probleam with connecting mp3 to computer


(http://mp3support.sandisk.com/sansa/Installer/1082/SansaUpdaterInstall.exe).
download and install

Apr 09, 2009 | SanDisk Sansa View 8GB MP3 Player - Black

1 Answer

Sansa View 8gb


Hello!!!

Just try connecting to other USB slots!!

Nov 05, 2008 | SanDisk Sansa View 8GB MP3 Player - Black

1 Answer

Cant download anything hpdv6000 to my sandisk sansa view


Install Media converter, then connect sansa. Then, it should appear in My Computer as Sansa View. You can add it there or use the converter software.

Aug 10, 2008 | SanDisk Sansa View 8GB MP3 Player - Black

3 Answers

Dell optiplex 110 sys does not find the sansa view player


I have recently connected to a Sansa device. The device had to be powered on before it would be detected as a drive. Also it had a hold feature which suspended any I/O. Alternately, the Dell may not have all the usb ports connected to the motherboard. I suggest you plug the Sansa device into the same usb you were connecting the external drive. Beyond this, more information required. I hope it helps. Good Luck.

Jan 27, 2008 | SanDisk Sansa View 8GB MP3 Player - Black

Not finding what you are looking for?
SanDisk Sansa View 8GB MP3 Player - Black Logo

1,245 people viewed this question

Ask a Question

Usually answered in minutes!

Top SanDisk Audio Players & Recorders Experts

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Gyula Lacz

Level 3 Expert

486 Answers

Mohamed Ismail
Mohamed Ismail

Level 3 Expert

462 Answers

Are you a SanDisk Audio Player and Recorder Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...