Question about Brother DCP-7020 All-In-One Laser Printer

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Page printed crooked

When i print a page the print slants to the right and is not straight on a page. how can i fix this

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Ensure paper edge guides on paper cassette are set to correct paper size ie .against edge of paper.

Posted on Jan 15, 2008

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1 Answer

Crooked printing


This printer is faulty, I suggest you return it to the supplier to get it repaired or replaced under warranty.
If you try to fix it yourself you could void your warranty.

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If you are running Windows XP, you should be able to go to Control Panel> Printers and see your printer. Right-click and go to properties. From there you should be able to align the print cartridges and that should fix the problem. If problem persists, contact your manufacturer.

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Documents are printing slanted on page


It sounds like need some technical maintenance and at that point you have two options.. take it to a service center, or buy another printer (or if whithin warranty talk to HP about your problem, your attempts to fix it and possibly get it replaced). sounds like a component inside your printer may be either not working properly or there's something inside keeping the rolling componentes from keeping the page straight as it goes through your printer.
It does not sound like a driver problem...
btw.. did you mean carriage jam or cartridge jam??
if it was carriage:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00054450&lc=en&dlc=en&cc=us&rule=8331&product=303753
if it is a cartridge error try check the following:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=buu02180&lc=en&dlc=en&cc=us&rule=8331&product=303753

Nov 26, 2008 | HP Photosmart 2410 All-In-One InkJet...

2 Answers

Printing slanted


Look at the paper tray and make sure the guides are aligned properly. Most of the time, there's nothing you can do except make sure the paper stack is arranged as evenly and as tightly as possible. I've found about a .05" variation in mine that leaves room for the paper to slant. So much for manufacturing tolerances..

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I would have to say that there must be a same piece of paper touching the paper as it is being feed through the duplex ass'y. The best thing to do is to see if the copy gets tilted toward the front or rear of the copy/ copier. You will be able to find where the obstruction is in the dupex path.

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Printer prints crooked (8.5 x 11 from paper tray)


check that the paper guides on paper cassette are hard up against paper edges

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Printing crooked


As "Guest" posted on Feb 05, 2009 the problem for me was the box in the back of the printer that facilitates double sided printing. One side had come loose. I was getting "Paper Mismatch" errors, and the text was printing slanted. I simply pulled the box out and reinstalled it. Problem solved.

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