Question about Canon PC-400 Color Copier

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Power problem We have a Canon PC-400 copier. A user reported a white streak on a copy. I powered up the copier and the symbol for a paper jam lit up. I powered the unit off. I checked both sides of the copier for any jammed paper. There was none. I slid the glass all the way to the left and opened up the compartment where the toner cartridge sits. There was no jammed paper in sight. I closed the compartment and slide the glass to its home position. I pressed the power button. Nothing happens. It will not power up. I have changed the power cord; changed to a different power outlet; opened and closed the comparment; slide the glass left to right a few times; pressed the power button several times, etc. Nothing happens. Any suggestions?

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  • hmethot Dec 26, 2007

    That worked. Thanks.

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The left side door is open

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