Question about Canon PC-400 Color Copier

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Power problem We have a Canon PC-400 copier. A user reported a white streak on a copy. I powered up the copier and the symbol for a paper jam lit up. I powered the unit off. I checked both sides of the copier for any jammed paper. There was none. I slid the glass all the way to the left and opened up the compartment where the toner cartridge sits. There was no jammed paper in sight. I closed the compartment and slide the glass to its home position. I pressed the power button. Nothing happens. It will not power up. I have changed the power cord; changed to a different power outlet; opened and closed the comparment; slide the glass left to right a few times; pressed the power button several times, etc. Nothing happens. Any suggestions?

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Re: power problem - Canon PC-400 Color Copier Printers & Copiers

The left side door is open

Posted on Dec 26, 2007

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Just open a cover while printing and hopefully some image has been transferred to the paper. If the defect exists already then the laser unit, or document scanner may be causing it.

If that eliminates the dark streak, then obviously the fuser FG6-3720-000 should be changed.

Item, Inc

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