Question about JBL Cinema ProPack 600 System

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Sounds like the drive mechanism is jammed, best to take it for a repair quote unless its still under warranty in which case return it for repair or refund.

Posted on Dec 26, 2007

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I have a Philips HTS 3371 DVD home theatre and can not play many DVD's as it give wrong region error. Can you please provide the unlock code and how/where to enter it to get it fixed?

Hi -

Please follow the instructions below for unlocking your Philips HTS 3371

Please note: Unlocking a DVD player may invalidate the warranty. Unlock sequences may not work with some firmware updates and some DVD players have been damaged through failed attempts to unlock them. Unlocking your DVD player is done at your own risk.

1. Switch the DVD player ON
2. OPEN the disc tray
3. Key 9 9 9 9 0 using the Philips remote control supplied with the player
4. Press PLAY. The disc tray will close.
5. Switch the player OFF then switch ON again.
6. To test, play a disc from a region which was previously locked.

If it does not work the first time, switch the player off and back on, then try again.

This is a verified unlock method, but I was unable to confirm whether it works for players sold locked to Region 1 (North America). If you have a Region 1 player and the method above does not work, you will not be able to unlock your player.


Mar 26, 2011 | Philips HTS3371D Theater System

1 Answer

How do i change the unsupported format to play a dvd

DVD players have 5 regions. And on the back of every DVD you buy the region code is marked in side a circle ( like a globe ).
Region 1 is North America
Region 2 is Europe . Middle East & South Africa
Region 3 is South East Asia,
Region 4 is South America, Mexico, Australia
Region 5 is India , USSR, Africa.
To change the region code of your Lifestyle 38 DVD player follow the steps given below.
Make sure you familiarize yourself with the buttons on the remote and not fumble while keying in the sequence given below.
Make sure there is no disc in the tray of the player and it is closed ( tray ).

First step - Press RIGHT arrow, UP arrow, SHUFFLE, STOP, MUTE

To change to a specific region code
Step two --- Open the disc tray
Step three --Press STOP
Step four --- Press SHUFFLE
Step five ---. Press # key for desired region from the list given above.
Step six ---- Press ENTER.
Turn off the DVD player wait for a 10 seconds and restart. It should work.
Enjoy your foreign DVD's. Cheers!!.

Mar 25, 2011 | Bose Lifestyle 38 DVD Home Entertainment...

2 Answers

My dvd player is locked

If you are unable to get the tray of the dvd player open either the player will have a hole in front for you to stick a (I use a straightened out paper clip) into and press in towards the dvd player. It will manually open the drive so you can retrieve your dvd or there will be enough of a lip on the tray door you can grab it and pull it open manually. Then I would try unplugging the player and waiting a few minutes and plugging it back in and you might get lucky and it may never happen again. Good luck . Hope it works.

Jun 17, 2009 | JVC TH-M303 System

1 Answer

Need region free codes

You can try this one it worked on my home threater system

  • Power On with empty tray (No Disc will be displayed in the DVD control panel)
  • Press the Enter button on your remote control
  • Press the buttons 8, 4, 2, 6, 9 and Enter button on your remote control
  • Tray will Open automatically
  • Close the tray on the DVD player
  • After 15 seconds have elapsed, power Off your player (switch the unit to stand-by mode) and then power On your player
  • Finished and ready to play all regions
hope this helps

Little Dish Fitter

Apr 20, 2009 | Samsung HT-TX72 Theater System

1 Answer

Unlock dvd player to play all dvd regions

I bought today a Philips HTS 8140 region 4 and i use this solution

1. Abrir a bandeja do aparelho / Open the tray

2. Aperte a tecla DISC / Press DISC buton

3. Digite o código 99990 / Insert 99990 code

4. Feche a bandeja / Close the tray

Jan 12, 2009 | Home Theater Systems

2 Answers

Dvd do not loads

Our started doing the same thing about a week after the warranty ran out. It has to do with the alignment of the discs being loaded. here's a work-around that works for us:
Open the tray
Choose which disc you are going to watch and use the Change Disc button to push the selected disc to the back (ie, if you want to view Disc 1, discs 3 and 4 will be visible in the tray).
Look down the center holes of discs 3 and 4... manually move your tray left-or-right to align the holes with the tray.
Push the Direct Play button on the top right of the unit for your disc of choice (Disc 1 using the example above).

hope that helps... I've searched for a while and played around with the unit (with and without the cover on) trying to figure out a way to re-align the tray, but no luck.


Aug 20, 2008 | Samsung HT-WP38 System

1 Answer

DVD player will not open

Hi, I think the DVD disc was not positioned properly (since yo udid mention that the disc did not play) adn that it has jammed the tray. Please avoid furtherusing the unit as this may damage the eject gear mechanism. Only recommendation is to bring the unit for service and they can physically rmeove the jammed disc.

Aug 09, 2008 | Bose Lifestyle 18 System

2 Answers

Dvd tray do not open

Someone on this site suggested a fix for a different player.  Open up the unit to get to the dvd changer.  If the disk are not aligned, then push them so they are even.  It may take a while to see where they are but it worked for me.

Jan 14, 2008 | NexxTech ESDVD100 System

2 Answers

Phillips Home Theatre System

Once you have connected your dvd player to your tv and the tv is turned on. Turn on the machine and press "disc" on the remote control. Open/Eject the disc tray. Press STOP on the remote control. Enter the following numbers slowly on the remote control " 7,3,4,4,6,6,0". Configuration will appear on the bottom left hand side of the TV for three seconds. Press "PLAY" to close the tray. The DVD player eill return to normal operation. This SHOULD make the player Region free.

Sep 01, 2007 | Home Theater Systems

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