Question about RCA OPAL M4001 MP3 Player

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Just shuts off when playing. Then restarts with BUILDING DATABASE message.

Just purchased this for my daughter and it keeps shutting off while it's playing. Sometimes it shuts off while scrolling through menu selections. Even turned off the Powersave option but that didn't work. It indicates plenty of battery power. Almost seems like a short of some kind. Can you help. Thank you.

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Re: Just shuts off when playing. Then restarts with...

Just purchased this RCA MP3 player with 8 GB, and I can't seem to get it going.

Posted on Dec 26, 2007

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RCA 4304-A says building database but turns off

You need to got the RCA website and download the latest firmware for you player. After you download tot he computer. Install it.

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RCA m4304-a freezes up - it says please wait... Building database and either doesn't ever open or shuts off.

RCA released an upgrade to the firmware - go to and follow the download. Follow the instuctions for the firmware upgrade (download/save etc)

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"keeps saying building database and stays like that

An unwanted file (like a virus) on the player's storage could cause this problem.

A quick solution would be to run a virus scan using an Antivirus when the player is connected to the computer. If still the problem persists, try manually analyzing the files on the player. Sometimes, weird things like even a word document could stop the player from loading.

Wondering how a word document could go into a player? Just try to remember whether you used the player as a pen-drive for transferring files!

If you are not sure which files are unwanted, feel free to list out the files that's on the player. I will try my best to locate the culprit for you :)

Good luck!

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1 Answer

My mp3 will turn on,but then it will say "building database",and keep on doing wont shut off,and i tried resetting it manually,but that doesnt work

You can try updating the firmware for the mp3 player, if available/applicable. You can also try pressing the reset button on it or reformatting it completely.

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mine was doing the same thing. It was on "hold" - a little button on the side that i didn't even know was there. I took it off hold and it is fine.

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Formatting the device will not solve the boot error you are getting..thats a firmware problem..get the firmware update and that should solve the problem you are having..

Jan 24, 2008 | RCA OPAL M4001 MP3 Player

1 Answer

Keep a getting amessage pleas wait building database and then device shuts down

There is something with your device firmware..get a firmware upgrade done in your device..that should solve the problem...

Jan 04, 2008 | RCA OPAL M4001 MP3 Player

1 Answer


my unit keeps shuting off.

Oct 28, 2007 | SanDisk Sansa e250 MP3 Player

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