Question about Samsung CLP-500 Laser Printer

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  • mikeowl Dec 27, 2007

    have exactly the same problem -can't get beyond message on menu



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The order iin which you open and close two of the covers is important, as there is an interlock between two of them. This can (and does) get damaged.

The toner access door is the first one you open, THEN the top cover (the one that gives access to the Transfer Belt and Drum.

Make sure the Drum unit is properly pushed into the printer, and that the Transfer Belt is lacated properly AND the two locking levers fot the Transfer Belt are in their locked positions PROPERLY.

THEN close top cover - you shouldn't need to force it.
Followed by the Toner access door.

Yes check the duplex door too !

If this fails it is likely to be a broken case part, or failed sensor.

Posted on Jan 17, 2008


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