Question about Canon PIXMA iP90 Mobile Printer

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Cartridges seem to be getting jammed

The cartridges seem to be getting jammed as they try to slide across the paper during printing.

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  • 39 Answers

Check the frame is not bent down in the centre (often caused by dropping)

Posted on Aug 23, 2008

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1 Answer

Error message that paper jam in paper cradle


Try this:
  • open the lid of the printer (from where you can see the ink cartridges);
  • remove the ink cartridges;
  • use warm water and cotton swabs to clean both the ink cartridges and the print head (where the cartridges sit on) off of any ink residue;
  • place the ink cartridges back into the printer and test if this works by printing something.


If you're still having issues, there may be a mechanical problem; in which case you need to get it repaired by someone.




Good luck!

Oct 18, 2012 | HP Photosmart 8250 InkJet Printer

1 Answer

Printing blank pages


Hi Wendy,

This is known issue with Canon printers. Try the steps below.

Instructions
    • 1

      Remove all of the paper from the paper tray and slide the paper guides all the way to the side. Examine the paper for any crumpled or torn pieces, then reload the tray. Make sure the guides fit snugly against the sides of the paper. If the guides are too loose, the paper can feed into the iP1600 skewed and cause a paper jam. If the guides are too tight it can cause the printer to grab more than one piece of paper.

    • 2

      Open the front of the printer and wait for the print cartridges to move to the center. Do not move the cartridges by hand--this could damage the printer and void your warranty.


      • 3

        Pull the cartridges slightly toward you and lift them free of the printer. Set the cartridges aside.

      • 4

        Wipe the interior of the printer with a soft cloth to remove any ink residue and paper dust. The Pixma iP1600 has a tendency to accumulate a lot of paper dust, especially during periods of heavy use. Cleaning the printer periodically is the best way to avoid problems.

      • 5

        Dip a cotton swab in warm water and carefully clean the bottom of each print cartridge. The print cartridges in the iP1600 printer also tend to accumulate paper dust. In addition the print nozzles can become clogged with ink residue, resulting in poor print quality and shortening the life of the cartridges. Continue wiping the cartridges until all ink residue and paper dust have been removed.



    Regards,
    Suhail

    May 20, 2012 | Canon PIXMA iP1600 Printer

    1 Answer

    Paper unable to feed


    Remove all of the paper from the paper tray and slide the paper guides all the way to the side. Examine the paper for any crumpled or torn pieces, then reload the tray. Make sure the guides fit snugly against the sides of the paper. If the guides are too loose, the paper can feed into the iP1600 skewed and cause a paper jam. If the guides are too tight it can cause the printer to grab more than one piece of paper.

    Open the front of the printer and wait for the print cartridges to move to the center. Do not move the cartridges by hand--this could damage the printer and void your warranty.

    Pull the cartridges slightly toward you and lift them free of the printer. Set the cartridges aside.

    Wipe the interior of the printer with a soft cloth to remove any ink residue and paper dust. The Pixma iP1600 has a tendency to accumulate a lot of paper dust, especially during periods of heavy use. Cleaning the printer periodically is the best way to avoid problems.

    Dip a cotton swab in warm water and carefully clean the bottom of each print cartridge. The print cartridges in the iP1600 printer also tend to accumulate paper dust. In addition the print nozzles can become clogged with ink residue, resulting in poor print quality and shortening the life of the cartridges. Continue wiping the cartridges until all ink residue and paper dust have been removed.
    All the Best..

    Nov 27, 2010 | Canon PIXMA MP470 All-in-One Printer

    1 Answer

    I have a Pixma MP 470 that says there is a paper jam. I have turned if off and unpluged it for a long period and have also put card stock through it but there does not seem to be a paper jam. Is there...


    Open the print carriage access door. Check for any packing material that may be blocking the internal components. Check for an orange shipping lock that may still be in place on the left side. Pull the shipping lock out, if present, and discard.

    Remove and reinstall the cartridges to make sure they are properly installed. Lift the front center of the print carriage access door to open it. Lift the door up until it locks into an open position. Press down on a print cartridge and allow it to spring back up. Lift the cartridge out of the printer. Do the same for the other cartridge. Slide the black cartridge into the slot on the left and the color cartridge into the slot on the right. Press down on each one to lock it into place. Lower the print carriage access door.

    Check the print cartridges to make sure the protective tape has been removed from the ink nozzles. Remove the cartridges from the printer. Remove any tape or labels. Replace the cartridges into the printer.

    Push in on the tab on the left side of the clean-out door on the back of the printer to open the door. Lift the door out of the printer. Check for any paper jams. Jammed paper can block the printer cartridge carriage from moving. Pull any jammed paper out.

    Nov 23, 2010 | Canon PIXMA MP470 All-in-One Printer

    1 Answer

    How do you fix a paper feed problem in a Cannon iP1600


    Hi,
    1. Remove all of the paper from the paper tray and slide the paper guides all the way to the side. Examine the paper for any crumpled or torn pieces, then reload the tray. Make sure the guides fit snugly against the sides of the paper. If the guides are too loose, the paper can feed into the iP1600 skewed and cause a paper jam. If the guides are too tight it can cause the printer to grab more than one piece of paper.
    2. Open the front of the printer and wait for the print cartridges to move to the center. Do not move the cartridges by hand--this could damage the printer and void your warranty.
    3. Pull the cartridges slightly toward you and lift them free of the printer. Set the cartridges aside.
    4. Wipe the interior of the printer with a soft cloth to remove any ink residue and paper dust. The Pixma iP1600 has a tendency to accumulate a lot of paper dust, especially during periods of heavy use. Cleaning the printer periodically is the best way to avoid problems.
    5. Dip a cotton swab in warm water and carefully clean the bottom of each print cartridge. The print cartridges in the iP1600 printer also tend to accumulate paper dust. In addition the print nozzles can become clogged with ink residue, resulting in poor print quality and shortening the life of the cartridges. Continue wiping the cartridges until all ink residue and paper dust have been removed.
    Good Luck!

    Aug 23, 2010 | Canon PIXMA iP1600 Printer

    1 Answer

    Paper jam


    Found this on the HP Web site.
    Issue:
    The product stops printing and the error message 'Paper Jam: Clear jam, and then press OK ' displays on the product.

    HP Support

    GOOD LUCK!

    Oct 16, 2009 | HP OfficeJet 6210 All-In-One InkJet...

    1 Answer

    My printer made a weird noise and now says "Open door Clear carriage jam and then press Enter". How do I clear a carriage jam? I have opened the top cover and usually the print cartridges move to the...


    Issue The error ' Open Door, Clear Carriage Jam, and then Press Enter ' displays on the product. The following symptoms might also accompany this error:
    * The product will not print. * Printing stops unexpectedly. * The carriage does not move.
    Try the following solutions in the order presented to resolve the issue. When one of the solutions resolves the issue, there is no need to continue troubleshooting. Solution one: Turn the All-in-One off and on again
    1. Press the Power button ( ) to turn off the product. 2. Press the Power button ( ) to turn the product on again.
    * If these steps resolved the issue , you do not need to continue troubleshooting. * If the issue persists , continue to the next solution.
    Solution two: Clear any paper jam A carriage jam might follow a paper jam. Follow these steps to check for and remove any jammed paper. Step one: Check for and remove any loose paper from the input tray Remove any loose paper from the input tray, the output tray, and the automatic document feeder (ADF). CAUTION: Do not remove jammed paper at this stage. Step two: Clear a paper jam from the rear access door WARNING: Always clear paper jams through the back door if possible. To avoid tearing the paper and damaging the print mechanism, pull paper from the printer slowly and gently. Avoid touching the internal components of the printer.
    1. Disconnect the power cord from the back of the printer. 2. Remove the back door and remove as much jammed paper as possible.
    3.Replace the back door and open the carriage access door. If there is paper visible that cannot be removed through the back door, gently pull it out from the front.
    4. Reconnect the power cord and close the printer.
    * If these steps resolved the issue , you do not need to continue troubleshooting. * If the issue persists , continue to the next solution.
    Solution three: Make sure that the carriage moves freely
    1. With the product turned on, open the cartridge access door. The carriage might try to move into the access area. If so, allow it to move to that position. 2. Without turning off the product, unplug the power cord from the back of the product. WARNING: You must disconnect the power cord to move parts by hand without the risk of an electrical shock. 3. Look in through either the cartridge access door or the output paper tray to make sure that the cartridges are secure in the carriage and not loose. Also, make sure that there are no obstructions under or around the carriage to block it from moving. 4. Make sure the carriage can move freely across the width of the product by gently pushing the carriage to the left and then to the right. Clear any obstructions found. You might have to reach through the output paper tray to access the carriage. 5. Close the cartridge access door and reconnect the power cord to the product. 6. Press the Power button ( ) to turn on the product.
    * If these steps resolved the issue , you do not need to continue troubleshooting. * If the issue persists , continue to the next solution.
    Solution four: Remove and reinsert the print cartridges Incorrect installation of the print cartridges can cause the product to show a false carriage jam. Follow these steps to remove, and then reinstall the print cartridges. Step one: Remove the print cartridges
    1. Press the Power button ( ) to turn off the product. 2. Open the front of the product to access the carriage. The carriage moves to the center of the product.
    3. Unlatch the two print cartridge latches, and then raise the latches. 4. Remove the print cartridges.
    Step two: Reinsert the print cartridges
    1. One at a time, hold a print cartridge with the printed label up, and then slide the print cartridge into its slot. Repeat this step for the other print cartridge.
    # NOTE: Insert the black print cartridge into the slot with the gray latch, and insert the color cartridge into the slot with the blue latch. # Grasp the end of the latch on the cartridge slot with your thumb, and then pull the end of the latch toward you. While holding the latch, press down on the top of the latch until it stops, and then release the end of the latch so that it catches under the tabs. CAUTION: To avoid damaging the product, do not force the latches into place.

    3. Close the product cover. A message displays on the control panel to align the print cartridges. 4. Press the Enter button to begin the cartridge alignment. Two pages print. Follow the instructions printed on the second page to complete the alignment. 5. Try the print job again.
    * If these steps resolved the issue , you do not need to continue troubleshooting. * If the issue persists , continue to the next solution.

    Jul 08, 2009 | HP PSC 2175 All-In-One InkJet Printer

    2 Answers

    No print


    Did you try different cartridges? They could be "dried up"?

    Jul 28, 2007 | Dell 922 All-In-One InkJet Printer

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