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Problem with ATT cordless phone set (3 phones)

I recently purchased (last 6 months) the ATT 5.8 digital phone withanswering machine. Yesterday, one of the phones stopped workingand on the screen says, "connecting."

I took the battery out unplugged the phone and after overnight, I hooked it back up and still not working.

Today, a 2nd phone is not working and has the same message, "connecting," How do I fix this? Thanks, jeannie

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  • Anonymous Jan 29, 2008

    yeah i have the same problem,, i took the phone outside for a minute, came back in and it states connecting,, and i cant call out... in the troubleshooting area it simply state move the handset closer to the phone base,, yeah, that works

  • Anonymous Jun 09, 2008

    I've had my phone for almost two years and it has worked great. Now two of the handsets say "Connecting" all the time. I replaced the battery and it still says Connecting. I put the working handset's battery into the nonworking handset and it still says Connecting. So I feel it is not a battery issue. Any suggestions on what else to try? I went to Best Buy and they said to buy another phone - not surprising...



1 Answer

I just replugged the phone jack in again,, made sure it was in right,, that solved my problem,, hope this helps,, pretty simple hey,, oh well, i hope it is as simple for you..

Posted on Jan 29, 2008


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