Question about SanDisk Sansa e260 MP3 Player

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Blank Screen When I power up the player only the scroll wheel lights up. The screen does not. It is a new player and has never been dropped or anything. The screen worked initially but then went black after loading songs from my computer and fully charging the battery. I've tried holding the power button in for 15 - 30 seconds and tried removing and reinserting the battery. No help.

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Re: Blank Screen

Try holding both the play and power button at the sametime for 20 mississippi.

Posted on Dec 29, 2007

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My sansa e260's navigation wheel lights up but the screen is blank. what do I do . It may be the battery is completely dead. Bob L.

Your battery is not dead because if it was, then navigation wheel would not be lighting up. Your screen is blank because when you touch the navigation wheel, you probably decrease the brightness of the screen. Turn the wheel counterclockwise, as this will brighten up the screen display. Press the center button when done. Reply back if this solution does not help.

Mar 04, 2011 | SanDisk Sansa e260 MP3 Player

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ZEN will not power up

First back up all of your music and do this: Turn off the player and make sure it is disconnected from the computer. Then press and hold the play/pause button and turn it on simultaneously. It will then enter recovery mode. Scroll down and select format (all) and let it format and it should work like normal. If it freezes again, then you may need a firmware update.

Apr 29, 2010 | Creative Labs Zen Digital Media Player

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My mp3 player's screen doesn't work

You may need to now reset the player, that may have been a bit much for it. To reset your Sansa Mp3 player. Slide and hold the Power switch up for approximately 20 seconds. Release the Power switch. To turn the player on, slide the Power switch up then release instantly. If that does not get your player working again, try and Format to clear any corrupt files that may be present.
Sansa Mp3 player frozen? How to reset and...

Mar 18, 2010 | SanDisk Sansa e260 MP3 Player

2 Answers

My view wont do anything, when i turn it on the only thing it does is turn the dial light blue, nohing else, when i plu it in, nothing. the blue light will stay on for however long the battery lasts, is...

Solutions are in order of increasing probability of data loss AND device recovery.
Screen messages are loose approximations

A Soft Reset
1. Hold Power switch up for 5 seconds.
2. Screen displays "Goodbye".
3. Restart

B. Hard Reset
1. Hold Power Switch for 30 seconds
2. Restart

C. Recovery Mode
1. Hold Power Switch for 5 seconds to switch device Off
2. Move switch to Hold
3. Press and hold Home button
4. Connect USB cable to device
5. Screen displays "USB" in small type and "16 MB Format" shows up in My Computer
6. Copy firmware files to "16 MB Format" drive letter
7. Disconnect USB cable
8. Screen displays "Firmware update"
9. Restart device

C. Force Format (This one wipes the data partition. Make sure all needed music/pictures/video exist elsewhere)

1. Hold Power Switch for 5 seconds to switch device Off
2. Move switch to Hold
3. Press and hold top/North/up of Scroll Wheel
4. Connect USB cable to device
5. Screen displays "Format and lose data"
6. Press right/East on Scroll Wheel to confirm
7. Screen displays "Formatting"
8. Restart device

D. Manufacturing Mode (included for completeness only)
1. Hold Power Switch for 5 seconds to switch device Off
2. Move switch to Hold
3. Press and hold centre of Scroll Wheel button
4. Connect USB cable to device
5. Windows detects a new hardware device
6. ???
7. ???
8. ???

Dec 27, 2009 | SanDisk Sansa View 8GB MP3 Player - Black

1 Answer

Screen went blank

Hi, I experienced the same problem this morning, my sansa player (e280, 8Gb) froze in the middle of a song, the screen went blank but the wheel still had its blue light on and i didn't know how to fix it bur then i figured how. If that's the case with your player too, then the solution will be to press and hold the power button till the blue light goes off (abt 8-10sec) and then just restart the player. It should work.

May 08, 2009 | SanDisk Sansa Fuze MP3 Player

1 Answer

Screen goes blank when i unplug from coputer does it have a battery that might be bad and if so how do change it out?

Hi shannonsprou,

this is normal operation for the ipod nano. It is a power saving feature.

Just so long as you can turn the screen on again by click on the scroll wheel. Make sure the ipod is unlocked by sliding the clip at the top of the ipod nano so no orange shows on top.


Apr 14, 2009 | Apple iPod nano

1 Answer

Blank screen

This has happened to my radio several times after I've dropped it. This is how I fixed the problem:

1) Take the radio out of the cradle and let it play until the battery runs low and
the radio can no longer play.

2) Put the radio back into the cradle, plug in the power cord. When it comes on
the screen should no longer be blank.

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My sansa view screen

that happened to my sansa e 250 so i called sandisk and they gave me a new one

Jul 07, 2008 | SanDisk Sansa View 8GB MP3 Player - Black

1 Answer

Dropped MP3 Player/blank screen

Try pressing and holding the power/ menu button while holding down the play/ pause button. Do this till the screen says goodbye or turns off!!

Dec 31, 2007 | SanDisk Sansa e250 MP3 Player

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