Question about Creative Labs Nomad Jukebox Zen Xtra MP3 Player

1 Answer

I tried to upgrade my firmware now it gives me the Rescue Mode Screen

Nothing works it just brings me back to the rescue mode screen. When I click reload OS it tells me to start the firmware upgrade but then the firmware upgrade says the player isn't plugged in. Please help

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  • cvolatile Dec 28, 2007

    I used another computer to upgrade the firmware and now it works. Thanks for your help btw.

  • Tyuix Apr 02, 2009

    Same problem! Was working fine until I tried to istal firmware, now it's stuck in Rescue Mode. Tried a few things, including rolling back to WMP 10, which hasn't worked so far. Will try on a completely new computer which has not had WMP 11 or any creative software installed ever, as that is another solution but i'm not holding out much hope. Bought it second hand so am beginning to think it was £80 wasted! Annoys me that it was working fine before the firmware!

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I had the same problem while upgrating the firmware. I asked CREATIVE and they told me to reinstall the Windows Medial Player 11. I upgrated the firmware again and now it runs.

Posted on Dec 28, 2007

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1 Answer

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Try going into rescue mode by pressing the Play button while inserting the end of a thin object such as a straightened paper clip into the reset at the same time, then hold the Play button until your Dell Pocket DJ turns on.
Scroll to "clean up" and select. This just defragments your players hard drive, you won't lose any data.
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Zen Nomad Xtra - to go to Rescue Mode do the following:
1. Insert a pin into the small hole on the left side of the player
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Oct 10, 2007 | Creative Labs Nomad Jukebox Zen Xtra MP3...

1 Answer

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46 Answers

Rescue mode v1.13


ok , so did this person who tried this first just try it out of frustration? This is so crazy but we tried 4 times before it worked. What the heck. Does anyone have any guesses as to why it worked.

Thank you thank you - you just saved me 300.00.

Sep 24, 2006 | Creative Labs Nomad Jukebox Zen Xtra MP3...

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