Question about Bose 3 2 1 GSX System

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DVD will not eject-a grinding noise is heard

My DVD player would not eject the CD.. I took it apart to remove the cd. and noticed a pinched wire. Where can I send it to for repair.

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Re: DVD will not eject-a grinding noise is heard

Send it to your Bose dealer. They always have back up service ever. Good Luck.

Posted on Jan 03, 2008

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I can not eject a disc from the disc player. I've heard this is a common problem. Thanks. Curt Pasawicz

Hi curt730,

You're right, this is a known issue for years with Bose Lifestyle. You may try these steps to resolve the issue:

Note: You will need a flashlight and a small screwdriver.

1. First, disconnect the base unit from the system.

2. Turn the base unit upside down and find the access hole embossed with "Manual magazine release" on the CD player side.

3. Then, using the flashlight, look inside the base unit at those access holes and find the fine spring and locate where it fastens to the sheet metal of the CD player.

4. The moment you find the spring you should see that it connects to the CD player chassis at the forward end and a piece of sheet metal that is on top (actually underneath when the base unit is right-wide up) of the CD player chassis at the rear end. This is the manual release mechanism.

5. Finally using the small screwdriver, push the release mechanism rearward to release the CD magazine from the player. The magazine should pop out.

If the magazine is not released, then the CD that is still in the player has not been slid back fully into the magazine. In this case you'll need to plug the base unit back into power and hope that the CD is retracted, allowing you to push the release mechanism rearward. If not then you'll have to open the base unit to access the CD player.

Hope this helps.

Thank you for using FixYa.

Jun 08, 2011 | Bose Lifestyle 28 System

3 Answers

I start up my panasonic sa-pt660 and it makes a lot of ticking noises and give me a chgr err. I tried restarting it. I also tried switching it to the radio and dvd player from the remote and the console...

OK I fixed it. One of the CD's had gotten stuck between trays in the loader. I pulled out a few CD's by forcing open the trays gently. However even after removing as many cd's as possible one was still stuck. 1. Remove screws holding cover plate on in back and sides. 2. Remove cover. 3. Lift face plate latches and lift over top of unit. Remove serial cables from face plate and place aside. Remove screws from back of CD tray unit and bend back metal tab with flathead screwdriver. Lift CD unit up on one side so you can get your fingers up inside underneath and push stuck cd towards tray openings. You can gently force top few trays out. You may need to shake unit so that stuck cd reaches open end. Pull out CD. 4. Replace faceplate and connect serial cables. Plug in power cord, power on unit and make sure trays will eject normally. 5. Put it all back together!

Oct 29, 2010 | Panasonic SC-PT660 Theater System

1 Answer

Eject disk

If your cd is stuck in the Bose you may have to open up the cover any manually remove this disk, make sure not to put it back in. If you are unable to remove this yourself you will need to get some one qualified to do this procedure for you. Be careful not to break anything take your time and put everything back as you took it apart.

Apr 05, 2010 | Bose Lifestyle 28 System

1 Answer

Cd/dvd not working or showing on display cd won't eject

Okay, Fist I need to know the make and model # of your cd/dvd player in order for me to help you and what is it hooked to exactly as it is now.

I think I may be able to help you on this one =)


Nov 10, 2009 | Home Theater Systems

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CD stuck in disk tray of (original) BOSE 321


Nov 23, 2008 | Bose 3·2·1 II System

1 Answer

Cd/dvd player noise

Something could have been misalligne or not sitting properly in the DVD rom...if the grinding sound is mechanical. The only possible way to cure this is to open the DVD ROM and service its mechanism. Observe DISC that is played if there's any sign of scratches...sign tells that its touching or rubbing something.
Good Luck.

Dec 23, 2007 | Bose 3 2 1 GSX System

1 Answer

Dvd player

Sounds like you have a faulty Drive/ Eject door motor, Snapped drive belt if a noice can be heard or the Motor driver chip has malfunctioned.


When you press eject listen for a noise like a small humming from the dvd drve part, if there is a hum then more than likely your belt has broken which is inexpensive but if nothing can be heard then its likely the motor or Driver Chip. The motor can be easily replaced if found on an auction site.


Oct 14, 2007 | Norcent Technologies DP1950 System

1 Answer

Won't stay on - Check SP! ( error message then it powers off.

It sounds like you might have triggered something internally. I used to have just a plane CD player that had issues with this. It was the sensor for the CD. There was a little wheel that makes it come up and down. for some reason it was off track some times, and sometimes not. That might be an issue with this. Listen to hear if there is any grinding or hesitation sounds on the cd start up. Otherwise, it might be something to do with the power supply. Does it work with anything else? DVD, etc?

Sep 17, 2007 | Yamaha DVX-S120P System

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