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Problem for CD and DVD Burners
Generic problem for all CD and DVD Burners
DVDRW does not recognise any media
By redfraggle77 on Oct 12, 2009
My DVD-RW drive is not recognising any media at all. I have tried blank CDs, blank DVD-R and DVD+R, Movie DVDs, Music CDs. I have tried multiple brands of blank disk as well. It will not read, format or burn to any disk
It is a TS-L632H Slim 8x DVD-RW and has been working fine until today. Its about 1 year old.
The error message I get is ''Please Insert a disk into Drive E:''
I have already tried the following:
- Uninstall my DVD-RW drive (via Device Manager) and let it re-install automatically
- Updated the Firmware
- Removed all burning software and iTunes
- Re-installed Roxio (as was the software pre-installed when laptop delivered)
What else should I do?
It is a TS-L632H Slim 8x DVD-RW and has been working fine until today. Its about 1 year old.
The error message I get is ''Please Insert a disk into Drive E:''
I have already tried the following:
- Uninstall my DVD-RW drive (via Device Manager) and let it re-install automatically
- Updated the Firmware
- Removed all burning software and iTunes
- Re-installed Roxio (as was the software pre-installed when laptop delivered)
What else should I do?
Comments:
Oct 12, 2009
- Really don't want to buy another unit. Any other options?Oct 12, 2009
- Did try this before raising the request but there wasn't any Upper/Lower filters to delete.Solution #1
posted on Oct 13, 2009
This can be a problem with the lens of the media drive that you have, the first thing that you can do here is to run a lens cleaner on it, you can get it from any electronic store near you, but after running a lens cleaner and still the same problem a lens replacement is needed for this unit....
Yes
No
Solution #2
posted on Oct 12, 2009
This is due to a bad pickup laser on this its easier and more cheaper to replace then to go ahead and fix you can pick these up faster and better at any computer store and there relatively easy to install.
You can try a cleaning kit to see if that shores it up if it does you saved what $45-$50 bucks but if it does not well your most likely better off getting another unit. This is my expert advise I do Thank you for using Fixya.
Please click the ACCEPT BUTTON
Best regards
Rulds2008 Fixya's Expert in computer repair
You can try a cleaning kit to see if that shores it up if it does you saved what $45-$50 bucks but if it does not well your most likely better off getting another unit. This is my expert advise I do Thank you for using Fixya.
Please click the ACCEPT BUTTON
Best regards
Rulds2008 Fixya's Expert in computer repair
Yes
No
Solution #3
posted on Oct 12, 2009
Hi!
You maybe one of the hundreds of users experiencing this issue with optical drives. Fortunately, There is still a fix. This may apply to your computer now and that is to remove the Upper/Lowe Filters. Please follow the instructions below:
Microsoft Windows Vista loadTOCNode(2, 'resolution');
Microsoft Windows XP loadTOCNode(2, 'resolution');
Thanks!
You maybe one of the hundreds of users experiencing this issue with optical drives. Fortunately, There is still a fix. This may apply to your computer now and that is to remove the Upper/Lowe Filters. Please follow the instructions below:
Microsoft Windows Vista loadTOCNode(2, 'resolution');
- Click Start
Collapse this imageExpand this image
, and then click All Programs. - Click Accessories, and then click Run.
- Type regedit, and then click OK.
Collapse this imageExpand this image
If you are prompted for an administrator password or for a confirmation, type the password, or click Allow. - In the navigation pane, locate and then click the following registry subkey:HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
- In the right pane, click UpperFilters.
- On the Edit menu, click Delete.
- When you are prompted to confirm the deletion, click Yes.
- In the right pane, click LowerFilters.
- On the Edit menu, click Delete.
- When you are prompted to confirm the deletion, click Yes.
- Exit Registry Editor.
- Restart the computer.
Microsoft Windows XP loadTOCNode(2, 'resolution');
- Click Start, and then click Run.
- In the Open box, type regedit, and then click OK.
- In the navigation pane, locate and then click the following registry subkey:HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
- In the right pane, click UpperFilters.
- On the Edit menu, click Delete.
- When you are prompted to confirm the deletion, click Yes.
- In the right pane, click LowerFilters.
- On the Edit menu, click Delete.
- When you are prompted to confirm the deletion, click Yes.
- Exit Registry Editor.
- Restart the computer.
Thanks!
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No
This Problem Also Relates To:
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