Question about Microsoft Xbox 360 Console

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Xbox av socket failure

There is no connection to the tv from the xbox and i borrowed a working cable from a friend and it still didnt work? at first the screen had green and red lines came across it and then lost the signal

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  • Anonymous Dec 28, 2007

    Same problem no output and no error message.

    Green lines and black screen then nothing.

    13 months old!

    Sending in for repair and paying £56!

    I see many people just on this site with the exact same problem!

    What a bummer

  • Anonymous Mar 25, 2014

    When I turn my xbox 360s on without the av or hdmi connected I get a green flashing light... When I connect either i get a steady red light and an E-82 error



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  • 85 Answers

By the sounds of it your scaler chip has gone bad. have you gotten any errors? E74 would be the one this issue would be. Contact MS to see if your unit is still uner warranty and go from there.

Posted on Dec 27, 2007


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I have 4 red lights round the power button, is this a fault with the av cable as microsoft have suggested, or is worse

This is usually an AV problem but following these steps will allow us to figure out if it is something worse.

Your first step is to turn your XBox system off. After doing this, unplug both the AV cable from the back of the XBox as well as from the back of the TV. Plug them back in and turn on your system. If this works, you are in the clear-- if not, you have one more attempt that may work.

The second solution is to try a different AV cable. If a friend or relative has a compatible cable borrow theirs-- if not, go to your local Gamestop and see if they have one that you can purchase (you can always return it later).

If those two solutions do not work, the problem lies with the XBox and not the AV cable.

Hope this helps! Best of luck!

Dec 13, 2011 | Microsoft Xbox 360 Console

1 Answer

Four red flashing lights are appearing on the power switch

Your xbox does not detect an AV cable. Unplug the cables from both the xbox and the tv. replug them and try again. If this doesn't help, borrow a friend's cables and try it. If that fixes the problem, you can order new cables online and get back to playing. If that doesn't work, you need to contact customer support and send it in for repairs.

Sep 19, 2011 | Video Game Consoles & Games

1 Answer

Sound but no video

This is a problem that comes mainly with the Av cables. The audio connectors are working fine but the yellow headed cable is bad and so cannot transmit video signals to the TV.
You can borrow a friend's AV cable and test it with your console to see if it works and try your own AV cable on another console and see if it brings out video too.
By doing this, you would know if the problem is coming from the console, the cable or the TV.
Hope this solution helped you? Please comment if you need more information and thank you for using

Jan 01, 2011 | Microsoft Xbox 360 Console

1 Answer

No picture or sound with brand new xbox friend's xboxs worked ok

Look like ur Xbox 360 AV RCA cables is not making contact to the input board very well.Take some rubing achahol cleans the all those input holes,take the RCA AV connections make couples twises to the red,yellow and white,will help.Make contact with ur input board it should work.

Apr 28, 2010 | Zenith SY2551S TV

1 Answer

System error e74


The Error E74 could first be resolved by checking your AV cable, unplug the cable and clear any dust if there at the point of connection, and try putting on your console again, if you get the same problem again, just try borrowing a seperate AV cable from some friend and check if that works, don't jump to buying a new AV cable.

In case it still does not work, you would have to send it to MS support as per this link

Nov 18, 2009 | Microsoft Xbox 360 Console

2 Answers

My husbands xbox has 4 red lights flashing we want to fix it now for free

when you have four red lights flashing, its usually because the controller or the av cables are not connected properly. so makes sure everything is connected and restart your xbox. If your still receiving problems call 1800 4my xbox.

Oct 24, 2009 | Microsoft Xbox 360 Console

1 Answer

When turning on I get one red light and an error code E 74

Your AV cable might be loose or not plugged in all the way. Check to make sure it is tight in the socket. If this does not solve the problem, you might have a bad AV cable. Borrow a friends and see if it works. If all else fails, you have a GPU failure (graphics). Contact Microsoft and have them help you, but only if you purchased the console within 3 years ago. I hope this helps.

Oct 19, 2009 | Microsoft Xbox 360 Console

2 Answers

Xbox360 e74 error code

This problem occurs when the Xbox 360 console experiences a general hardware failure. Contact Xbox live 1-800-4my-xbox

Sep 19, 2009 | Microsoft Xbox 360 Console

2 Answers

No picture on TV when Xbox 360 is turned on

For the most part, an XBOX will display a picture on the TV regardless of what the settings are. If there is no picture, it is most likely the cable or the XBOX output terminals themselves. 
Since you have said that your friend's AV cable didn't work either, even though it did on his, we must assume that the problem is with the XBOX.
 If the warranty is still on the console, call Microsoft and send it in. If it isn't either call Microsoft and see that they can do, or find an online repair shop that can help you.

If you need furthur assistance, feel free to ask. If this response helped you, please rate it! 

Apr 13, 2009 | Microsoft Xbox 360 Console

1 Answer

Xbox 360

Check your AV cable if your tv is HD push the tab to HD if not set it to normal tv this should help you out. If that doesnt work i would try to borrow someones AV cable and try that.

Nov 16, 2007 | Microsoft Xbox 360 Console

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