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Innovage digital keychain - won't turn on

I have successfully loaded the software on to my Mac, and uploaded photos to the keychain. The green light is on, indicating that unit is fully charged, however, once disconnected from the USB cable, it won't turn on. HELP PLEASE.

I have successfully loaded the photos onto my Digital Photo Keychain and the battery light indicator is green however once I have unplugged the unit from my USB I cannot get it turn on. Please help.

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  • Anonymous Dec 27, 2007

    I have exactly the same issue as described previouslt

  • Cani22 Jan 03, 2008

    I have exactly the same problem as the one described above. The keychain works fine as long as it its connected to the computer. As soon as I disconnect the USB cable, the screen goes black and nothing happens.



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Well, from browsing around, i believe these little guys require more power than a standard usb is able to give. Try a self powered usb, if that doesnt work, return it. There are multiple problems with the devices not staying powered once unplugged.

Posted on Dec 27, 2007


Sorry - I am not using a MAC but am using a PC - got photos downloaded no problem just can't turn the unit on once it is unplugged from the usb. Green light says fully charged but power on is not working

Posted on Dec 26, 2007

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How did you get it to download to your Mac are using Mac OS X.5?  I am using 10.5 and the program just quits on me... I have not been able to download any pics at all. 
Thanks for your help. 

Posted on Dec 26, 2007

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