my dishes weren't coming out clean so i took the guard off and cleaned it out but in the little cup under the holder there is always water in there but nothing is blocking it ( like food) is that cup supposed to stay full after the cycle is complete?
Hi Thanks for using FixYa. First of all please check the Water
temperature by using a thermometer inside the dishwasher to measure the water
temp. It should be as close to 125 degree F to 140 degree F as possible. Now
try using the temperature boost feature if your dishwasher is equipped with
this cycle feature and check if this will help your wash ability issues. Now check the Powder soap by making sure that you store
your soap in a dry environment and it is not stale and clumping together.
Possibly try a different detergent like a liquid or gel. Also, make sure the
dishes are loaded properly, or dishwasher is not overloaded. To check
the proper filling dishwasher will fill with water up to and around the heating
element. If water is more below the heating element, you may have low water
pressure or a problem with the fill valve. Try & listen if it sounds like
it is spraying the water around with enough pressure. For low water pressure, try to clean the screen at the
entrance of the fill valve, sometimes the fill valve can fail and not allow the
proper water into the dishwasher and may need to be replaced. And, check
the spray arm and pump cover for splits or leaks. Also make sure that the water
is draining and is not accumulated in the dishwasher, if it is in
dishwasher then check for clogged drain hoses and drain pump. Low water fills are a very common trouble maker with
today's dishwasher.
Please do
rate this solution and revert for further assistance. Thanks
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