Question about ViewSonic N3250W Television

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Viewsonic warranty I sent my lcd tv to them 2 months ago and they stated that it would be returned within 2 wks. I have called them serveral times and all I get is a run around about how they change there computer systems and they are having difficulty. First off when you spend almost $1000 for a tv is should last you more then 4months and secondly I would think that they would offer to ship it back to them free of charge and not have to pay $78 more ship it back. I went out and brought a quality tv for my kids so they could use there Wii that I got them for Christmas since there Viewsonic hadn't arrived yet.

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Did you buy the TV online? Otherwise the retailer should be able to provide an exchange on a TV only that old. If you bought it online then you are kinda stuck in that situation. Although there are great benefits to buying online, one of the major problems is handling warranty claims on merchandise. Sorry for your problems. One thing you can do to maybe give them some incentive is to speak to a manager and tell them if you do not have your television fixed and back within the next two weeks, you will contact the Better Buisness Bureau and report them.

Posted on Dec 26, 2007

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Posted on Jan 02, 2017

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